Three steps to building your business case
Based on many years of experience with finance processes and deep-rooted familiarity with SAP and Microsoft technology, our in-house finance experts have developed a pragmatic approach to help you understand how SAP S/4HANA or Microsoft 365 can change the way you operate.
In this business optimisation journey, delaware pinpoints the constraints of your existing ERP system and identifies and prioritises opportunities within your existing as well as your future business processes. To achieve the required insights,
- we assess your business performance
- we perform a root-cause analysis, specifying what processes you could improve in order to generate business value.
- we map your existing applications and their functionalities against SAP S/4HANA and Microsoft 365
- we perform a cost/benefit analysis
This exercise follows a three-phase approach: discover, capture and orient. During each phase, we consider the process domains that impact or are impacted by the finance organisation. This way, we can reveal the potential to synchronise benefits across different (end-to-end) processes:
The ‘discover’ phase focuses on understanding your business objectives and activities, your organisation and the ambition of the CFO office. We use delaware’s ‘Finance Digital Transformation Roadmap’ and a process heatmap based on a Process Classification Framework (PFC) to collect this information. The goal of this phase is to functionally define the scope of the transformation for each of the finance business domains, including an overview of possible areas for improvement – which will then be discussed in more detail in the ‘capture’ phase.
In the ‘capture’ phase, we dive deeper into the pain points, comparing these with previously defined opportunities, process efficiency gains and ambitions. Where possible, this step is underpinned with data.
During the ‘orient’ phase, we identify how to embrace business optimisation opportunities (people – process – systems – organisation) and document how new technology can help to achieve them.