Potential challenges to keep in mind
Implementing a self-driven back office using RPA is a relatively simple process. “However, a clear strategy is indispensable,” Jos emphasizes. “RPA isn’t an end goal, let alone a miracle solution for every problem. Instead, it’s one of the tools that can be used for digital transformation.
“The governance aspect is extremely important. As with all changes, it’s also important to involve employees early on in the process. In the majority of cases, automating tedious activities is very welcome – but this doesn’t mean that transparent communication isn’t key.”
Our RPA experts are ready to assist you, not just with hardware and software installation, but also with solutions development, training and workshops and support and guidance in the design and management of your RPA solution.