Omnichannel Experience

With 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete.

UX & design

Experience design isn’t about building a good-looking website. It is about translating the visitor’s actual needs at every step in the customer journey into an intuitive surfing experience. Discover why UX & design are key to engaging users.

with 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help you build valuable relationships throughout the entire customer journey

Omnichannel platforms

Offer a single, unified experience to your customers – no matter which channel they use

With the right omnichannel platform, you can deliver the “buy anywhere, fulfil anywhere” experience that customers expect today.

Customer engagement & commerce

Deliver intelligent, trustworthy customer experiences across all channels

Customer engagement & commerce is about creating consistent, high-quality, personalized customer experiences both online and offline in order to build strong, lifelong client relationships.

Identity management

Understand your customers and turn them into loyal brand advocates via seamless experiences

Identity management is about creating a single user profile for each customer, starting from their first interaction with your enterprise, which then allows you to offer smooth and personalized customer experiences across all of your channels.

blog

What to look for in a new Learning Management System

Originally, learning management systems (LMS) came to life together with online learning. Training organizations needed tools to host and feature their online courses. Gradually, those LMSs added functionalities to support classroom training, training evaluations, testing, certifications and reporting.

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The importance of data archiving

In today’s system landscapes data grows continuously and at an ever increasing speed. This creates a challenge for today’s businesses.
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BLUEFIELD: pushing the limits of SAP S/4 migration

As the next generation of ERP, SAP S/4HANA has the potential to transform your organization’s business strategy by enabling your people to make informed, data-driven decisions in real time. It also paves the way for new technologies like AI, machine learning, and IoT, and its lightning-fast data handling accelerates every data-related process.

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Welcome to Tomorrow: An innovation ecosystem

First conceived in 2017, DEL20 is a co-creation program for customers to explore how they can add value to their business with emerging technologies. As we see disruptive newcomers reshape industries – from finance to manufacturing – every organisation and political leader will agree that innovation is the key to sustainable success. DEL20 has seen multiple successful runs in Belgium, The Netherlands and France. We are excited to announce that DEL20 will kick off in Singapore this year in 2021.

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