Single Source of Truth

Find your way out of the chaos created by multitudes of internal information sources.

Product information management

"Product information management (PIM) allows you to improve your services by disseminating consistent and updated product information that is tailored specifically to each of your channels."
Access up-to-date product information easily and enrich it seamlessly across different channels.

By centralizing information and automating distribution, PIM reduces the risks of human error and enables you to focus on the quality of your product-related content.
The PIM solution we co-design with you allows you to easily add flows as you develop your omnichannel platform. It also facilitates the integration of data coming from artificial intelligence and machine learning sources.
The right product information is at your fingertips. Moreover, you can easily enrich your content with data coming from your digital asset management solution, such as videos, logos, product sheets...
All product-related ‘raw material’ is centralized in a central repository from where you can pull tailored information for each channel. No need to manage multiple Excel files.

Digital asset management

"Digital asset management (DAM) saves time and money by centralizing and automating the distribution of various digital assets."
Have you ever considered providing easy and reliable self-service access to digital company assets like pictures, logos, product sheets, etc.?

Digital assets are managed in a central repository, where you can prepare them for automated distribution and approval for each channel. DAM is a prerequisite for successful digital marketing campaigns.
DAM boosts your creativity, enabling you to focus on new content instead of reinventing the wheel.
The DAM solution we co-design with you allows you to easily add flows as you develop your omnichannel platform. It also facilitates the integration of data coming from artificial intelligence and machine learning sources
The right digital asset is at your fingertips. Moreover, you can easily interconnect DAM with your product information management solution, thus bringing consistent stories to your customers.

Single source of customer data

"Based on your marketing priorities, this solution enables you to capture data that will truly improve customer satisfaction"
You must impose structure on scattered customer data in order to get a 360° view of your customer.

After assessing your existing data sources and tools, we identify, capture and structure data that will make a difference in your digital marketing efforts and improve the omnichannel experience.
We work with personas and customer Journeys to help you reach your marketing objective based on a 360° customer dashboard. Customer data is often scattered across the organization. Profile stores centralize this data and make it easier for companies to comply with GDPR.
Most of the time, there is no lack of customer data within your company, but sources are scattered all over the place. We centralize relevant customer data and automate the sharing of this single source of truth for customer data for all customer-facing departments.
We always take your IT landscape and existing tools into account when recommending a technological solution that brings your data strategy to the next level by integrating more and more AI and IoT capabilities.

a single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed in one place

The road to cash management excellence

“Cash is king.” It was the adage of every CFO in early 2020, when facing the pandemic. While the threat of the health crisis has faded, volatility and uncertainty have remained. Fortunately, more and more companies are prioritizing solid cash and liquidity management – while software providers invest big in new solutions. Time for a deep dive into smart cash flow analysis, forecasting, and planning and how to integrate these to boost speed, resilience, and transparency. read more

#InspireInclusion: on International Women's Day and every day

Empowerment knows no boundaries, just like inclusion and diversity because at delaware we believe that diversity fosters creativity and innovation. It's a process that evolves and improves continuously. At delaware we have a clear vision and mission towards a more inclusive and diverse (leadership) team.

We hear you wondering what that means. Motivated by International Women's Day and its theme #InspireInclusion, we thought the time was right to ask four of our partners how they experience leadership and diversity at delaware.
read more

For your consideration: Move your SAP S/4HANA to the Cloud

Rapid adaptation to a changing world is a must. While classic IT environments have paved the way to digital transformation for many companies, technology is moving faster than ever, and organizations hoping to catch up need to respond to new conditions and developments in the business world. read more

Generative AI and SAP: A Revolutionary Alliance for the Future of Business?

Generative artificial intelligence (generative AI) is one of the most promising technological advances of our time. It opens up new perspectives in terms of creativity and solving complex problems. Combined with SAP, one of the world leaders in enterprise software solutions, it offers unprecedented opportunities for companies that want to innovate and stand out in the market. In this article, we’ll explore generative AI and its integration with SAP, focusing on the benefits and opportunities it offers. read more