Single Source of Truth

Find your way out of the chaos created by multitudes of internal information sources.

Product information management

"Product information management (PIM) allows you to improve your services by disseminating consistent and updated product information that is tailored specifically to each of your channels."
Access up-to-date product information easily and enrich it seamlessly across different channels.

By centralizing information and automating distribution, PIM reduces the risks of human error and enables you to focus on the quality of your product-related content.
The PIM solution we co-design with you allows you to easily add flows as you develop your omnichannel platform. It also facilitates the integration of data coming from artificial intelligence and machine learning sources.
The right product information is at your fingertips. Moreover, you can easily enrich your content with data coming from your digital asset management solution, such as videos, logos, product sheets...
All product-related ‘raw material’ is centralized in a central repository from where you can pull tailored information for each channel. No need to manage multiple Excel files.

Digital asset management

"Digital asset management (DAM) saves time and money by centralizing and automating the distribution of various digital assets."
Have you ever considered providing easy and reliable self-service access to digital company assets like pictures, logos, product sheets, etc.?

Digital assets are managed in a central repository, where you can prepare them for automated distribution and approval for each channel. DAM is a prerequisite for successful digital marketing campaigns.
DAM boosts your creativity, enabling you to focus on new content instead of reinventing the wheel.
The DAM solution we co-design with you allows you to easily add flows as you develop your omnichannel platform. It also facilitates the integration of data coming from artificial intelligence and machine learning sources
The right digital asset is at your fingertips. Moreover, you can easily interconnect DAM with your product information management solution, thus bringing consistent stories to your customers.

Single source of customer data

"Based on your marketing priorities, this solution enables you to capture data that will truly improve customer satisfaction"
You must impose structure on scattered customer data in order to get a 360° view of your customer.

After assessing your existing data sources and tools, we identify, capture and structure data that will make a difference in your digital marketing efforts and improve the omnichannel experience.
We work with personas and customer Journeys to help you reach your marketing objective based on a 360° customer dashboard. Customer data is often scattered across the organization. Profile stores centralize this data and make it easier for companies to comply with GDPR.
Most of the time, there is no lack of customer data within your company, but sources are scattered all over the place. We centralize relevant customer data and automate the sharing of this single source of truth for customer data for all customer-facing departments.
We always take your IT landscape and existing tools into account when recommending a technological solution that brings your data strategy to the next level by integrating more and more AI and IoT capabilities.

a single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed in one place

Fifty delaware customers moved to SAP S/4HANA and changed for the better

2023 marks the 20th anniversary of delaware but is also the year in which we reached a whopping amount of fifty successful SAP S/4HANA implementations around the globe. Various delaware entities helped fifty customers with international footprint move to SAP S/4HANA and permanently changed for the better. How do they look back on their S/4MOVE journey and how are they reaping the first benefits?

Open, clean, innovative: the RISE of the Intelligent Enterprise

With the Intelligent Enterprise, SAP has laid out its vision for an organization with the future-proof architecture, tools and capabilities needed to truly leverage data insights. Most companies, however, are still a long way from reaching this ideal. For them, RISE with SAP is the perfect steppingstone towards long-term business transformation. Pair with a methodical approach and a trusted expert partner for optimal results.

Your future finance organization starts here

Through 2025, 75% of enterprises will accelerate their digital transformation plans to navigate today’s challenges, says Gartner (Gartner: Forecast Analysis: Digital Business Consulting Services, Worldwide, 14 March 2022). For you, as a CFO, this is your time to shine, as the CEO and CIO count on you to help drive change. How can you make the most of digitalization to adapt your finance office to a new world? Here’s what delaware can do for you.

The RISE of hybrid integration platforms

‘Intelligent enterprises are integrated enterprises’ is and remains one of the headlines of SAP Integration. Since companies have made the move from all-in-one business suites to best-in-breed solutions, the importance of integration has become undeniable. But modern integration is about more than building bridges. Establishing a future-proof integration landscape requires thorough technological and business expertise, as well as powerful modern tools – like hybrid integration platforms. Here’s why.