Design systems: creating consistent cross-channel customer experiences
- sales & marketing
- intelligent apps
We talk a lot about the need for consistency across digital channels to create effortless customer (and employee) experiences. This has far-reaching implications on how digital products – websites, apps, intranet environments, but also SAP interfaces – are designed and developed. A streamlined and scalable solution that facilitates collaboration between stakeholders is urgently needed. This is where design systems come in.