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Design systems: creating consistent cross-channel customer experiences
- sales, marketing and service
- IT
At delaware, we talk a lot about the need for consistency across digital channels to create effortless customer (and employee) experiences. Evidently, this has far-reaching implications on how digital products – websites, apps, intranet environments, but also SAP interfaces – are designed and developed. A streamlined and scalable solution that facilitates collaboration between stakeholders is urgently needed. That’s where design systems come in.