Poolstok & Opdrachtencentrale

Poolstok & Opdrachtencentrale: strengthening the public sector with delaware

At delaware BeLux, our mission is to help organizations shape tomorrow. We are proud to announce that we have been selected as a strategic partner of Poolstok and Opdrachtencentrale – Centrale des Marchés, two key players supporting public and non-profit organizations in Flanders and across Belgium. This partnership is not just about collaboration, it’s about creating the next generation of data-driven, digitally empowered public services.

Why delaware?

delaware has been chosen as partner for data, AI, and digital transformation programs in the public sector. More than just technology, we bring:

Proven expertise with real projects such as VDAB, Bewel, UZ Gent and CHU UCL Namur, showcasing our impact across government, healthcare, education and intermunicipal companies. We apply best practices and insights from leading organizations directly into your context.
Strong Flemish roots with local talent : delaware is a Flemish company with a large pool of local experts. With Poolstok, we focus specifically on the Flemish region, while with Opdrachtencentrale we work across both Flemish and French-speaking areas.
Comprehensive end-to-end solutions : from initial assessment to full implementation and long-term support, ensuring a seamless delivery.
Expanded ecosystem: strong connections with innovative local start-ups as well as established technology partners, driving innovation and societal impact.

Opdrachtencentrale

Opdrachtencentrale – Centrale des Marchés relieves public authorities in Belgium from the complexity of procurement. Acting as a centralized purchasing organization, it offers both Dutch-speaking and French-speaking contacts, ensuring smooth communication across all regions. Through ready-to-use framework agreements, public organizations can save time, reduce costs, and remain fully compliant with procurement legislation. By making purchasing smarter, faster, and more transparent, we help governments and non-profits achieve greater impact with fewer administrative burdens

Poolstok

Poolstok operates exclusively in Flanders, supporting cities, municipalities, provinces, healthcare institutions, educational organizations, and other non-profit entities. What makes Poolstok unique is its dual role: as an HR and organizational development partner, it helps public organizations design and implement effective P&O policies; it enables them to access high-quality HR and organizational solutions without having to run their own procurement procedures.

How CHU UCL Namur reinvented its internal communication

By embracing innovation and technology, CHU UCL Namur – formed from the merger of three hospitals – successfully streamlined its internal communication. With delaware’s support, CHU UCL Namur aligned its digital infrastructure with the needs of its 5,000 employees, providing an effective communication tool accessible from its three sites.

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How UZ Gent improved communication and collaboration with a digital workplace

Every day, UZ Gent’s ICT team caters to the needs of an incredibly diverse population: colleagues from both medical and non-medical departments, students, patients, subcontractors, and more. Their diverging profiles often made it challenging to provide continuity, structured communication, and ways to collaborate in a secure and device-friendly way. The hospital was looking for a new digital workplace to streamline those processes, and found the solution with long-term partner delaware.

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How Bewel upskills 2,200+ workers with SAP SuccessFactors

Bewel is a social employment organization with over 2,200 employees in the Belgian province of Limburg. Their goal? Helping employees grow while keeping daily operations running smoothly. To modernize their HR strategy, Liesbeth Gerits, Director HR and Organizational Development, teamed up with delaware. The new setup combines SAP SuccessFactors, SAP Datasphere, and our Growth Companion App, a custom competence app that we developed together with Bewel. It connects employee growth, coaching, and operational planning in a single, streamlined approach.

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How VDAB moved to data-driven product enhancements

VDAB, Flanders’ public employment service, set out to optimize its digital services by shifting from intuition-based decisions to data-driven product development. With support from delaware, they introduced a unified KPI framework to define success across products, enable continuous improvement and turn data into a real driver for innovation.