Continuous learning

Continuous learning

Every company needs effective learning. What’s your learning priority?

It might be job skills and development, system and process enablement, or driving a deeper knowledge culture towards your organization, partners or customers.

Whatever the priority, with the right strategy, tools, and techniques you can start anywhere and go anywhere.


The Future of Learning Discover the importance of continuous learning

Learn more about organic learning, snackable content, the effects of automation on the job market and why 80% of employees want to upskill their knowledge to prepare for the future.

customer stories

We help companies implement effective learning strategies

When it comes to learning, every customer situation is unique. So our approach, the way we work together, is ’start anywhere, go anywhere’.


for your business applications to succeed

your users need to be trained and coherently enabled  

for your company to be agile

your employees need efficient learning solutions

delaware Learning Framework

help our customers build their learning strategy, the road map and get there  

we commit
to helping you achieve your learning strategy priorities across training, enablement, learning and knowledge management

blog

From RPA to real autonomy (Agentic): How to choose the right automation and prove its value

Not all automation is created equal, and choosing the right level of automation and measuring its value effectively can make the difference between a successful transformation and a costly misfire. This document explores the three core levels of automation, Traditional Automation (RPA), AI-Assisted (Copilot), and Agentic AI (Autonomous Agents), highlighting their strengths, limitations, and key value metrics.
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Klarna Experiment: Real-World reflections on Agentic AI deployment

Klarna, a global fintech leader, launched an ambitious AI initiative to automate its customer service operations across 23 markets and 35 languages. Partnering with OpenAI, Klarna deployed an AI assistant that handled over 2.3 million customer conversations in its first month, equivalent to the workload of 700 full-time agents.
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The state of genAI at Microsoft, SAP, Salesforce and OpenText

To say that generative AI (genAI) evolves rapidly is an understatement. Keeping track of everything that’s happening can be overwhelming and time consuming. At the same time, you need to have a basic idea of what’s out there, or you risk falling behind. Luckily, our AI experts Wouter Labeeuw and Pieterjan De Schrijver did the heavy lifting for you.
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GenAI in Finance: how to ensure governance and maximize returns

Driven by AI, finance departments are pivoting from traditional analysis to a more streamlined, automated approach that focuses on planning, risk management, and strategic decision-making. But that’s not the only way in which AI and genAI are changing work for finance teams. The CFO, together with the CIO, also plays a key role in AI selection, adoption, and governance.
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More info? Ask Dimitri