Work Automation

The intelligent workplace: empower your workforce with AI

Empower employees at the moments that matter to them throughout their career.

Leverage the power of chatbots to empower your employees with more personalised experiences at the moments that matter to them and optimize HR processes using automation (e.g. RPA) and AI.

customer stories

Modern and productive user experiences integrating Microsoft Teams & SAP

Supporting your employees by bringing the existing support processes into their digital workplace

Leverage investments in your back-office processes and digital workplace tools. Bring integrated user experiences to employees and extend your supporting processes with modern collaboration tools.

we empower your employees and reduce the cost of employee-centric services by automating manual tasks and increasing efficiency and productivity

Our work automation technologies

We combine the best of both worlds by integrating Microsoft and SAP

We integrate extensively with Microsoft and SAP systems to deliver the most complete user experience.

The main components of our solutions are:

  • Microsoft Office 365 (SharePoint, O365 Groups, MS Teams, MS Power Apps, MS Power Automate,...)
  • Microsoft Azure (AAD, Web Apps, Cognitive Service, Bot Framework, Search...)
  • SAP ERP, CRM & HR systems


More info? Ask Serge

Manager People Workhub

contact Serge Desaranno on Linkedin

it's my passion to guide organizations in their digital transformation journey, based on my managerial, consulting and technical experience

blog

From Paris to Luxembourg City: delaware’s innovation journey continues

On Thursday, September 28th, delaware will host a two-in-one event: the Inspiration Day and the fifth edition of the Pitch Arena in Luxembourg City. Next to inspiring presentations on applied innovation, visitors can cheer on six promising startups as they present their business idea to our international jury, hoping to join the Ventures by delaware program. read more

Keeping track in the race for innovation

Technological innovation is almost permanent in the automotive industry. If you want to keep up, you’ll need a fast and reliable ERP service adapted to this highly competitive market. So what are the challenges and what should you consider when choosing automotive ERP software and an SAP integrator to stay ahead in the race? read more

Ensuring business continuation in the automotive sector

There’s no industry like the automotive industry: nowhere else is the relationship between OEMs (in this case: car manufacturers) and tier 1 suppliers so critical for long-term business survival. This unique dynamic poses a number of potentially business-breaking challenges. “To become future-proof and ensure business continuation, automotive players need not only to understand these challenges. They must also be able to measure their progress on specific KPIs,” argues delaware’s automotive expert Glenn Huybrechts, who developed a unique KPI framework based on three pillars. read more

Tableau vs CRM Analytics: when to use what, and why

If you are or have ever been in the market for a tool that would help you visualize data and gain insights, you’ve probably heard of Tableau or Salesforce CRM Analytics (formerly known as Tableau CRM). Perhaps you also know that both tools are owned by Salesforce. In this article, we’ll take a closer look at some of the key differences between both solutions, and more importantly, when it makes sense to pick one over the other. read more