Why is it so important for organizations and IT departments to get integration right?
Pieterjan: “Integration is like air: it’s mostly invisible, but when it’s gone you’re in deep, deep trouble. Why? Because modern IT landscapes no longer consist of single solutions, but of multiple components that work together as a unified whole.”
Tom: “The truth is, no matter how advanced a single business application is, without a proper integration strategy it will remain an empty shell. Getting high-quality data and actionable insights requires links with other systems. Think about it: in the modern intelligent enterprise, even the most basic business processes occur across multiple systems. For example, the CRM needs to share client data with the ERP and vice versa to enable on-time delivery.”
Pieterjan: “Digital transformation trends like process automation and SaaS adoption are drivers for system integration. Never before have we witnessed such an overwhelming need for new solutions and applications. And again, each of these applications require data from multiple sources in order to deliver the desired business outcome .”