
Unleash the power of information
OpenText is a portfolio of software solutions and services enabling medium and large-sized enterprises to manage information from many sources via a central location. Giving users a 360-degree overview of big data insights, enterprise information and workflows.
Today’s Enterprise Information Management (EIM) solutions are a far cry from those of just a decade ago. They combine content management, business process management, customer experience management and business intelligence to form a holistic tool linking all business processes and high-quality data – structured and unstructured, paving the way for powerful analytics that drive strategic decision-making.
your competitive advantage depends on your ability to organize, connect and analyze enterprise-related data and information to generate holistic business insights

The 5 pillars of OpenText
OpenText builds its services and solutions on 5 comprehensive pillars that enable the transformation of a business into an information enterprise:
- Enterprise content management: connecting unstructured information such as documents and communications with business processes, taking the lifecycle of the content into account.
- Customer experience management: learning from your customers to design customer experiences that foster engagement, satisfaction and loyalty.
- Business process management: optimizing the roles of people and technologies within operational processes, leading to more agile and efficient organizations.
- Business network: managing access to the right information by the appropriate parties – inside and outside the company.
- Discovery: making analytics-derived insights and enterprise-wide information accessible, actionable and visual.

A solution that solves key challenges
OpenText information management solutions foster the construction of a truly intelligent enterprise, and when implemented properly:
- smash through information siloes created by old systems and corporate boundaries
- address the security concerns of enterprise stakeholders
- comply with complex industry standards, regulations and laws that often cross national boundaries
- offer user access tailored to the current use of mobile devices, social networks and cloud-based services
- provide an intuitive, easy-to-use interface and enough computing power to handle the needs of the enterprise
- be able to adapt to new needs, dynamic environments and changing technologies
How can we help?
We are the experts in information management strategy across a wide range of sectors and enterprise types. Our deep familiarity and collaboration with OpenText enable us to look at your unique business case to design an implement a solution that drives efficiency, profit and growth. Based on your context and situation, we can help you develop your information management processes in a systematic way by:
- creating awareness through workshops, inspirations sessions and quick scans
- defining improvement programs and offering vision, strategy and a roadmap
- executing transformations and technology implementations at your company
- building your business process architecture, monitoring it, and training your people
Why choose delaware?
- We offer a structured approach.
- We recombine business and technology.
- We collaborate closely with your team
- We have 15 years of experience in business transformation across numerous industries.