What can a CAO do for you?
The CAO defines the most efficient tools and automation possibilities to make new business processes possible and highly effective. They translate vision into practical implementation and look beyond the technological emphasis: they work closely with the CIO to make sure that all automation efforts are properly and strategically managed.
In those aspects, they distinguish themselves from CIOs, whose role has broadened in the last couple of years. CIOs do not focus solely on IT, but have profiled themselves as strategic business partners. They are expected to improve internal technological processes, while keeping an eye on security and scalability, maximizing revenue streams, and improving customer experience along the way.
Since corporate IT landscapes become increasingly complex (e.g., cloud storage possibilities, connectivity of multiple devices), the synergy between CAO and CIO will only grow in importance.