GDC AMS VIM + CIM

Microsoft, cloud & Infrastructure, some experience, consultant
Malaysia

We are seeking an experienced SAP Application Support Consultant specializing in Vendor Invoice Management (on-premise/hybrid solution for ERP and S/4HANA) and SAP Central Invoice Management (CIM), cloud-native application designed for SAP S/4HANA Public Cloud.
This role focuses on providing Level 2 / Level 3 application support for end‑to‑end vendor invoice processing, ensuring stable operations, efficient exception handling, and continuous process improvement across integrated SAP landscapes.

Roles and Responsibilities

Application Support & Incident Management

Provide application support for SAP Vendor Invoice Management and SAP Central Invoice Management (CIM) across multiple business units and company codes.

Troubleshoot and resolve incidents:

Invoice ingestion 

OCR extraction and validation errors

Invoice status issues 

Workflow, approval, and exception handling

Perform rootcause analysis and implement sustainable fixes in line with SLA and ITIL processes.

Support on-demand critical business periods 

CIM Configuration & Enhancements

Configure and support invoice processing settings within SAP Central Invoice Management, including: Invoice types and processing services; Business rules and validation checks; Workflow and approval configuration; Support enhancements and change requests related to invoice processing efficiency, compliance, and automation; Collaborate with ABAP and integration teams for: Interfaces between CIM and backend SAP systems; Error handling and monitoring of inbound invoice flows

Integration & Inbound Invoice Processing

Support inbound invoice integrations from: SAP S/4HANA, External systems; Monitor and support invoice import schedules; Assist in resolving integration failures and data inconsistencies between CIM and connected ERP systems.

Finance & Business Collaboration

Work closely with Accounts Payable, Finance, and Procurement teams 

Documentation, Training & Governance

more info about this job?

Laila HLIMI

Qualifications

Education

Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, or a related field.

Experience

5+ years of SAP application support experience, with strong exposure to Vendor Invoice Management.

Handson experience supporting SAP Central Invoice Management (CIM) in a production environment.

Solid understanding of Accounts Payable (AP) and invoicetopay processes.

Experience working in AMS / ITILbased support models.

Familiarity with ITSM tools (e.g. ServiceNow or equivalent).

Key Skills & Competencies

Strong functional knowledge of:

Vendor invoice processing

Invoice validation, blocking, and exception handling

AP integration with SAP S/4HANA

Good understanding of invoice ingestion methods (OCR, backend import, APIs).

Strong analytical and problemsolving skills.

Excellent communication skills with both technical and business stakeholders.Ability to work independently in a global, multisystem support environment

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