Power Automate

Automate the routine. Accelerate the remarkable.

Microsoft Power Automate is an AI-powered automation platform that helps organisations streamline processes, cut manual effort, and integrate workflows across hundreds of applications. From simple notifications to complex end-to-end processes, Power Automate enables employees to work smarter by freeing up time for value-adding activities.

At Delaware, we take automation further, turning it into a strategic enabler of agility, efficiency, and growth.

Key features

Workflow automation – Automate repetitive tasks across 600+ apps and services.
AI-powered automation – Use Copilot and AI Builder to create intelligent workflows and process documents.
Robotic Process Automation (RPA) – Automate legacy apps and manual processes with bots.
Process mining – Analyse workflows, spot inefficiencies, and optimise with data-driven insights.
Approvals & notifications – Standardise approval chains in Teams, Outlook, Dynamics 365, and more.

Powerful Automation

Business benefits

Boost productivity – Free employees from repetitive tasks.
Reduce errors – Standardise and automate processes to improve accuracy.
Lower costs – Cut manual work and avoid custom integration overheads.
Increase agility – Build and refine automations quickly as needs change.
Empower every team – Enable IT and business users to create low-code solutions.

Cross-solution connections

Contact Centre – Route tickets, trigger escalations, and send follow-ups.
Field Service – Automate workflows from IoT data, scheduling, and maintenance alerts.
Dynamics 365 Sales – Automate lead qualification, opportunity updates, and reporting.
Finance & Supply Chain Management – Automate invoices, approvals, and supply chain alerts.
Customer Insights – Data & Journeys – Trigger personalised journeys from real-time events.

Why Delaware?

At Delaware, we help you make automation more than efficiency we make it a growth engine.

We bring:

Process-first design – Identify and prioritise high-impact automation opportunities.
Integration expertise – Seamless connectivity with ERP, CRM, Microsoft 365, and third-party apps.
AI-driven optimisation – Embedding Copilot and process mining for continuous value.
End-to-end delivery – From discovery and rollout to adoption support.

With Delaware, Power Automate transforms from a tool into your engine for intelligent business operations.

Your vision. Our expertise.

Success doesn’t come from technology alone, it comes from working with the right people. At Delaware, we combine deep industry insight with Microsoft expertise to help you overcome challenges, seize opportunities, and create lasting value.

We’re not just here to support your goals, we’re here to accelerate them. Get in touch to discuss your business vision and goals.

Get in touch