Device & Endpoint Management with Delaware

One workplace. Every device. Total control.

From laptops and mobiles to tablets and virtual desktops, today’s workforce uses a mix of devices across remote, hybrid, and office settings. Without the right approach, this creates complexity, risk, and lost productivity.

Delaware helps you take control with Microsoft Endpoint Manager and Intune providing secure, consistent access while reducing the burden on IT. AI-powered monitoring and automation mean you can protect, update, and manage devices at scale, without slowing down your people.

Key features

Unified management – Manage Windows, macOS, iOS, and Android from one platform.
Zero-touch provisioning – Deploy and configure devices automatically, right out of the box.
AI-powered insights – Detect anomalies, optimise performance, and predict issues before they disrupt work.
Conditional access & compliance – Ensure only healthy, secure devices connect to your network.
Remote support – Troubleshoot devices anywhere, without costly downtime.
Integration with Microsoft 365 & Azure – Security and productivity policies that work together seamlessly.

Business benefits

Simplify IT operations – Manage all devices in one place.
Improve security – Enforce compliance policies and prevent unauthorised access.
Boost employee productivity – Provide consistent, reliable device experiences.
Lower costs – Automate deployment and reduce support overhead.
Stay future-ready – Scale management easily as your workforce evolves.

Delaware makes device and endpoint management invisible keeping your people productive while IT stays in control.

Cross-solution connections

Security & Identity – Combine device management with zero-trust access.
Cloud Collaboration – Ensure Teams, Outlook, and Office apps run securely on every device.
Virtual Workspaces – Deliver secure access to desktops and apps on unmanaged devices.
AI & Analytics – Use insights to optimise device health and user experience.

Why Delaware?

At Delaware, we don’t just implement Customer Service we help you reimagine how service creates loyalty.

We bring:

Customer-first design – Tailoring solutions around your service processes and customer expectations.
Deep Microsoft expertise – Proven experience delivering Customer Service and Contact Centre at scale.
AI-first approach – Embedding Copilot, automation, and IoT-driven proactive support.
End-to-end integration – Connecting service with sales, field, finance, and supply chain for seamless journeys.

With Delaware, you gain more than a platform you gain a strategic enabler for stronger relationships, happier customers, and lasting success.