As a company, offering a good product to your customers is no longer enough. You need well-informed sales people who can connect with (prospective) customers in a highly personalised way. Furthermore, your customers then want to feel engaged and want to be able to reach the company with their feedback or complaints.
That’s where a good Customer Relationship Management (CRM) tool comes in. Do you think you have what it takes to contribute to one of our CRM teams? Do read on!
We want to ensure that our customers can engage as fluently with their customers as possible. By providing them with a CRM tool that responds perfectly to their needs, we guarantee them maximum transparency. At delaware, we offer our customers no fewer than three possible technologies to help them excel in their customer contacts.
delaware’s CRM offering consists of three technologies: Salesforce, Microsoft Dynamics 365 Customer Engagement and SAP Customer Experience. Each one with its own strengths, but all aimed at providing our customers the best possible solution for their situation. What’s more, they all work seamlessly with their respective ERP programs. That means that we offer three highly competitive and cutting-edge technologies that are sure to take our customers to the next level.
We are business analysts who depart from the customer’s reality. We try to understand how they work and what their processes look like. Only then can we fully demonstrate our expertise.Stijn Wijndaele
Working as a CRM consultant, you get to combine your passion for IT with thinking – and working – outside of the box:
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