Microsoft Cortana Intelligence

Microsoft Cortana Intelligence

Microsoft Cortana Intelligence


Microsoft Cortana Intelligence: raising the bar with analytics

Cortana Intelligence Suite is a business intelligence, big data and advanced analytics service package from Microsoft in the Azure Cloud that helps businesses transform data into intelligent actions.

More and more companies are making advanced analytics a priority to better understand customer demands and boost operational excellence. But for many companies, investing in all the necessary hardware and software needed to run those analytical workloads can be a huge mountain to climb. With Cortana Intelligence, Microsoft helps businesses perform advanced analytics from start to finish in a comprehensible way.

Previously called Cortana Analytics Suite, Microsoft Cortana Intelligence Suite allows companies to process data from a variety of sources, transform it, visualise it and apply advanced analytical techniques, including machine learning. Users can extract actionable insights from their data that help the organisation make proactive business decisions. The service is hosted on Microsoft’s Azure cloud platform to ensure that business and customer data is safe and available at all times.

 Microsoft Cortana Intelligence Partner Consultants

Strengths and advantages of Cortana

Here are a few reasons why Cortana Intelligence is the go-to solution for many companies looking to outdistance the competition:

  • It can handle a wide variety of cloud-based and on premise data sources formats and data volumes
  • Advanced intelligence services, like Cortana’s AI, Bot Framework, and Cognitive Services, are included
  • Because Cortana is a cloud service, it’s scalable, flexible and follows the pay-as-you-go model
  • It offers various preconfigured solutions around forecasting, churn, recommendations, etc.
  • Benefit from industry-specific templates to build your own solu

Examples: intelligent business insights in action

In retail, Cortana can be used to optimize customer intimacy. With the help of new technologies like beacons, the tool can help to identify customers upon entering the store and/or offer targeted discounts based on past purchase history and what products the customers are viewing online.

In wholesale, Cortana can help to analyze customer buying patterns. Based on these analyses, it can reveal deviations, detect potential churn early or suggest discounts or a visit by an account manager.

For manufacturing businesses, boosting productivity becomes a breeze with Cortana’s predictive maintenance capabilities.

Professional services and manufacturing companies, for their parts, will love Cortana as it helps them optimize purchasing processes, resources and manpower by predicting future demand.

Delaware has developed an industry-specific approach to setting up Cortana Intelligence

How can we help?

The ways in which Cortana can be applied to your business or organization are virtually endless, but unlocking its full business potential can be overwhelming. Delaware has developed an industry-specific approach to setting up Cortana Intelligence based on our extensive technological knowledge and experience. 


Delaware is one of 11 global businesses to hold both SAP Platinum, Microsoft Cloud Solution and Azure Expert MSP awards. This provides our clients with the assurance in both our technical and consulting capabilities to deliver truly transformational business change.


 Working with us, you can be confident that you’ll get the most of your investment and newfound insights.

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Tim Rowe

Microsoft Practice Lead

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