Utilities

Utilities

Minimize Risk, Maximize Efficiency: Proactive Leak Management for Utility Operations

Optimizing efficiency and revenue is essential in today's utility operations. Our leak management solution comprehensively addresses key challenges such as Non-Revenue Water (NRW) losses, operational inefficiencies, and quality concerns. With cutting-edge technology and data-driven insights, we empower utility companies to proactively detect and address leaks, minimize downtime, and uphold the highest quality standards. 

Solution Benefits:

  • Maximize Revenue: Discover how our leak management solutions can unlock hidden revenue streams and drive financial success for your organization.
  • Enhance Efficiency: Streamline your operations and optimize resource allocation with our proactive leak detection and management strategies.
  • Drive Innovation: Lead the way in utility operations with our innovative leak management technology and data-driven insights.
  • Ensure Quality: Elevate the quality of your utility operations with our proactive leak management strategies and industry-leading solutions.
  • Transform Effectiveness: Achieve lasting impact and optimize utility programs with our transformative leak management solutions.


Ready to take your utility operations to the next level? Contact us today to speak with one of our experts and learn how our leak management solution can benefit your organization.


Are you Attending SAP for Utilities?

If so, be sure to schedule a meeting with us to learn how our leak management solutions can improve the efficiency of your utility operations.

State of the Utilities Industry 

Utilities face technology challenges on multiple fronts driven by rapidly changing customer behavior and expectations, increased availability of advanced technologies, growing demand for sustainability and renewable energy sources, aging infrastructure and the impact of severe weather events on both service reliability and Utility revenues. 

Escalating financial impacts of increasing severe weather events and shutdowns increase the need for utilities to be able to operate in a stable, efficient and effective way. Service disruptions are not limited to only impacting revenue streams, but also exposes utilities to potential regulatory penalties for failing to provide reliable service. Lengthy outages subsequent to natural disasters have a direct impact on communities’ ability to recover post event. Maximizing the performance of the assets throughout the whole hierarchy is a crucial element in limiting the impacts of disruptions. Enabling assets themselves are sustainable or operate using the least amount of energy, operate to their maximum potential are key factors in this drive for efficiency, safety and compliance. 

Strategic Objectives to Address the Challenges

To address these industry challenges, we believe every Utility needs to pursue these 8 strategic objectives: 

  • Operating cost reduction 

  • Increase reliability & reduce service disruptions 

  • Generate accurate real time information 

  • Improve operational visibility 

  • Reduce training cost & improve systems utilization 

  • Improve contractor management and information sharing 

  • Procurement efficiency & predictability 

  • Building sustainability into the business 

Process Improvements: End to end connection from source to customer

To address the strategic objectivesthere are 4 business process improvements leaders can focus on, built on a robust SAP S/4HANA platform to enable the processes. 

  • Procurement: right parts at the right time with the right costs 

  • Projects & planning: Predictability and visibility across all Maintenance and Project work 

  • Scheduling: Pro-active scheduled work loading, and risk based PM order scheduling 

  • Work execution: Operation cost management. Planned vs actual costs, and PM compliance 

To achieve this, the right culture, people, process and technology needs to be put in place. delaware aligns with industry best practices to help energy organizations re-work their existing solution or transition to an optimized solution. 

5 Digital Solutions to Accelerate Your Transformation

Supporting you to accelerate your transformation

Learn more about how delaware can support you through our S/4HANA assessments, roadmaps, accelerators and learning academies. Our SAP S/4HANA migration ebook walks you through the process step-by-step.

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Reach out to our Utilities experts

Stuart Querns

Solution Director, Energy & Utilities, delaware North America

Jared Ray

Managing Director, Energy & Utilities, delaware North America