Two companies, one cultural fit: about our journey with INEOS

Nov 15, 2017
  • chemicals
  • SAP

It’s always a bit exciting when two companies begin a journey together. Both have the intention to make the best of it, but often, it’s only during the ‘doing’ part that it turns out there’s good match. This is the story of how the partnership between INEOS and delaware started. And how it continues to this day.


INEOS is a global manufacturer of petrochemicals, speciality chemicals and oil products. Through a series of acquisitions from blue chip companies, the company has quickly grown to become a leading chemical company with sales of around $40 billion. INEOS employs 17,000 people and has 67 manufacturing sites in 16 different countries.

Moving the data center

In 2009, INEOS faced a series of challenges:
- The company needed to gain efficiency, after it had experienced an aggressive growth spurt which resulted in a quite complex business structure.
- In a globalized reality, business continuity needed to be improved.
- There was a need to transition from a managed application support model to a co-sourced one.
One of the first projects that came out of this, was the move from the US-based centralized data center to a European decentralized environment. To aid with that, INEOS sought a European partner who could dramatically improve security, availability, risk and disaster recovery, and who would fit nicely with INEOS’ own culture.

That’s when delaware came on board. By leveraging a standardized cloud platform, the time needed to provision resources dropped from weeks to days to hours. As such, scalability, flexibility, agility and cost efficiency were greatly improved. On top of that, the project was delivered on time and within budget without business disruption.

Sticking around

In the meantime, we work for many different business units within INEOS, that, within the framework agreement, can purchase different types of services according their own needs. Still, we strongly experience the same kind of culture throughout the complete organization. A culture that fits wonder well with our own. That’s why our consultants regularly state that they enjoy working for INEOS and don’t mind going the extra mile. It’s a real partnership. A happy marriage where both partners still talk lovingly about one another.

Our partnership has evolved: delaware is increasingly being considered as an enabler for business and organizational change within INEOS . And we’re happy to take up the role of the Sherpa: the company that guides the customer to the peak.

Since the move of the hosting to Europe, delaware has realized projects like the system regionalization and the restructuring of assets, the merger of 2 SAP systems and the SAP HANA roadmap amongst other.

Besides that, delaware also manages fthe SAP Infrastructure Managed Services and SAP Application Support for INEOS. For a company that trades with gas and other resources in real-time, always having access to the latest data and the necessary tools is vital.

Ready to embark on your journey with delaware? Get in touch!