Omnichannel Experience

UX & design

Experience design isn’t about building a good-looking website. It is about translating the visitor’s actual needs at every step in the customer journey into an intuitive surfing experience. Discover why UX & design are key to engaging users.

with 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help you build valuable relationships throughout the entire customer journey

Omnichannel platforms

Offer a single, unified experience to your customers – no matter which channel they use

With the right omnichannel platform, you can deliver the “buy anywhere, fulfil anywhere” experience that customers expect today.

Customer engagement & commerce

Deliver intelligent, trustworthy customer experiences across all channels

Customer engagement & commerce is about creating consistent, high-quality, personalized customer experiences both online and offline in order to build strong, lifelong client relationships.


Identity management

Understand your customers and turn them into loyal brand advocates via seamless experiences

Identity management is about creating a single user profile for each customer, starting from their first interaction with your enterprise, which then allows you to offer smooth and personalized customer experiences across all of your channels.

blog

Fifty delaware customers moved to SAP S/4HANA and changed for the better

2023 marks the 20th anniversary of delaware but is also the year in which we reached a whopping amount of fifty successful S/4MOVE projects around the globe. Various delaware entities helped fifty customers with international footprint move to SAP S/4HANA and permanently changed for the better. How do they look back on their S/4MOVE journey and how are they reaping the first benefits? read more

To RISE or not to RISE? The best way to SAP S/4HANA

As SAP's 2027 deadline for migrating to S/4HANA is approaching, it is recommended to start thinking about when and how your company should embark on this journey. Is RISE with SAP or the SAP 'any premise' option ideal for your company? read more

The blooming of composable DXP

The constantly changing customer demand and the improving digital world requires agility and efficient processes. As an answer to that, composable DXPs (digital experience platforms) have appeared on the market and we collected all the information you need to know. read more

How delaware is helping the logistics companies to maximize their efficiency

Due to its geographical location, one of the main focuses of delaware Hungary is the support of the players in the logistics industry. The EWM and TM modules of SAP enable these companies to efficiently manage warehouses and physical deliveries. Let's see how... read more