Work Automation

Work Automation

The intelligent workplace: empower your workforce with AI

Empower employees at the moments that matter to them throughout their career.

Leverage the power of chatbots to empower your employees with more personalised experiences at the moments that matter to them and optimize HR processes using automation (e.g. RPA) and AI.

customer stories

Modern and productive user experiences integrating Microsoft Teams & SAP

Supporting your employees by bringing the existing support processes into their digital workplace

Leverage investments in your back-office processes and digital workplace tools. Bring integrated user experiences to employees and extend your supporting processes with modern collaboration tools.

we empower your employees and reduce the cost of employee-centric services by automating manual tasks and increasing efficiency and productivity

Our work automation technologies

We combine the best of both worlds by integrating Microsoft and SAP

We integrate extensively with Microsoft and SAP systems to deliver the most complete user experience.

The main components of our solutions are:

  • Microsoft Office 365 (SharePoint, O365 Groups, MS Teams, MS Power Apps, MS Power Automate,...)
  • Microsoft Azure (AAD, Web Apps, Cognitive Service, Bot Framework, Search...)
  • SAP ERP, CRM & HR systems


More info? Ask Serge

Manager People Workhub
contact Serge Desaranno on Linkedin

send Serge a message
it's my passion to guide organizations in their digital transformation journey, based on my managerial, consulting and technical experience

blog

Planning Without Visibility Is Just Guessing—Here’s How to Fix It

Your supply chain decisions are only as good as your data. SAP + delaware can give you a real-time, AI-powered edge. 
 
In the world of supply chain planning, bad data is worse than no data. It creates misalignment, causes missed deliveries, and triggers a cascade of costly rework. And yet, many companies are still relying on disconnected spreadsheets or legacy planning systems that can’t adapt in real time. If this sounds familiar, it's time to rethink how your business plans. 
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Best Practices for Implementing SAP MRO in A&D

Modernizing MRO isn’t just about technology—it’s about change. Aerospace & Defense companies need to evolve from siloed, reactive maintenance environments to integrated, predictive ecosystems that support readiness, traceability, and sustainability. 
 
But making that shift requires more than installing new software. It requires strategy, alignment, and a partner who understands A&D complexity. Here’s how successful organizations approach SAP MRO implementation—and how delaware helps them get it right. 
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Why Modernizing MRO Is Critical for Aerospace & Defense

Maintenance, Repair, and Overhaul (MRO) is the backbone of fleet readiness in the Aerospace & Defense (A&D) sector. But traditional MRO systems—often stitched together from legacy tools, spreadsheets, and siloed applications—can no longer keep up with the complexity and scale of today’s operations. 
 
From aging fleets to increased compliance demands, A&D organizations are under pressure to do more with less while ensuring safety, uptime, and mission readiness. It’s no longer enough to track maintenance tasks and spare parts manually. A modern MRO approach is required—and that’s where SAP MRO comes in. 
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Why Modern Supply Chains Need an Intelligent Cloud ERP Backbone

Outdated systems and fragmented data are holding supply chains back. SAP Cloud ERP + delaware can help you move forward, fast. 
 
Today’s supply chains face nonstop pressure—from unpredictable demand to labor constraints, supplier risk, and changing customer expectations. But if your core systems weren’t built to manage this complexity, your business is constantly stuck reacting to problems, not anticipating them. That’s where SAP Cloud ERP comes in. 
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