SAP Hybris is a series of solutions that drive sales, marketing, commerce and revenue, focusing on consistent and personal customer experiences and the use of relevant data to design meaningful interactions.
About SAP Hybris
The digital age is characterized by personalized products, services and experiences. Customers are looking for something truly different – which makes crafting a meaningful and contextually-relevant customer experience essential to winning their loyalty. Leverage real-time industry and customer data using powerful software components to breathe vivid life into every step of the customer journey, from awareness to billing.
Success in business world 2.0
The digital transformation affects all aspects of doing business, but it presents unique challenges when it comes to managing the customer journey. With the internet an increasingly critical sales channel, a multi- or even omni-channel approach to commerce is a key differentiator. Complicating things further, today’s customers are picky, discerning, informed and on the lookout for complete experiences. Find success in your own digital transformation by choosing the right digital tools for the job.
A complete portfolio
Stay focused on business strategy and fostering innovation with SAP Hybris solutions, which reduce costs and time associated with managing other, less integrated solutions. SAP Hybris solutions address challenges in 5 key areas:
- Commerce: ensure that the customer experience is unique, streamlined and consistent.
- Marketing: use real-time data insights to tailor your interactions and respond to their needs rapidly and accurately.
- Revenue: make the payment experience simple and clean and streamline the buying process.
- Sales: rely on data to design successful sales approaches, no matter the context.
- Customer service: keep customers returning with service experiences that satisfy and delight.