Connecting people and devices
Being a subcontractor for telco providers, ESAS, so far, has mainly focused on the B2B market. Now, however, ESAS wants to further expand its market to B2B2C. It aims to do so by improving the existing service platform through smarter usage, amongst other things.
To make a connection between smart devices, you need an easy-made connection between people first.
Improved customer relationships
delaware’s remodeling of the landing page allows ESAS to adapt follow-up communication to the customer’s real needs. That way, ESAS can maximize customer retention.
The platform is built in such a way that ESAS can easily duplicate the customer contact page to use for other smart devices. The registration form is user-friendly, both for ESAS to verify and for their customers to complete.
ESAS can now easily customize every individual customer registration. By opting in or out of certain conditional fields, the customer will be put in touch with the right ESAS installer.