" True customer loyalty that boosts your sales in the long run is not achieved with a few special offers. We help you create a lasting emotional link with your customers and turn some of them into brand ambassadors."

Tailored content

Loyalty programs that bring added value to your customer, not only financially. This is how you create engagement.

Love brands

Based on customer segmentation enhanced with Personas and Customer Journeys, we enable a personalization that turns your company into a ‘love brand’.

B2B and B2C

Creating a lasting emotional link with your customers is as important in B2B as it is in B2C.

Brand ambassadors

When customers feel they are valued and get the max for their money, they naturally turn into brand ambassadors. We help you capitalize on this sympathy.

CASE: STIHL

Since the beginning, Andreas Stihl believed, “a chain saw is only as good as its service.” Decades later, they continue to believe in the service model delivered with the first chain saw.

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Credits: Stihl
CASE: CERA

Together with 400.000 associates, Cera invests in our society and builds a strong cooperation. By combining strengths they create economical and social added values.

Credits: Cera

Related services

Advanced Insight & Activation

Makes your company evolve from static, assumption-based marketing to dynamic and relevant data-driven marketing.

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Credits: Stage entertainment
Credits: Stihl

Journeys & Moments

Our Customer Intelligence team focuses on identifying those customer Journeys and Moments that generate value for your company.
Our Customer Intelligence team focuses on identifying those customer Journeys and Moments that generate value for your company.
Credits: Netafim

Voice of the Customer

Is about really listening to your customers’ needs and fears in order to maximize the value that you bring to your customers and that they, in turn, bring to your company.
Is about really listening to your customers’ needs and fears in order to maximize the value that you bring to your customers and that they, in turn, bring to your company.
Credits: Eandis

Personas

Stories that we build together with you to objectively describe the specific aspirations of your different customer segments and then bring them to life.
Stories that we build together with you to objectively describe the specific aspirations of your different customer segments and then bring them to life.
Credits: Netafim

Customer Journeys

Visual maps that help you see clearer in the different steps that your customers go through before, during and after the buying process.
Visual maps that help you see clearer in the different steps that your customers go through before, during and after the buying process.

Our Services