From global travel bans to work-from-home policies, the ongoing pandemic has completely altered the way sales people interact with and serve customers. Navigating through this uncertainty requires a new playbook – businesses need to reinvent their sales approach in order to stay relevant, accelerate new growth pathways to sustain revenue, and more importantly, keep their customers continuously happy.
Get ready to embrace the new world by equipping your sales team with the right toolsets to improve field productivity and deliver exceptional customer experience. Why reach for normal when you can reach for better?
What can you expect?
- Manage opportunities and leads from anywhere and at anytime
- Get a holistic view of your customers to deliver superior customer experience
- Maintain full visibility into your business using real-time reports and dashboards
- Improve collaboration between your sales teams and optimize their performance with SAP Sales Cloud
Don’t Reach For Normal, Reach For Better: Shaping the Sales Team of the Future
20 Jan, 14h00 - 20 Jan, 15h00
Meet your speakers
Customer Experience Lead
Sebastian is the Customer Experience Lead at delaware Singapore. He is an experienced professional with a demonstrated track record in business consulting & the SAP Ecosystem. Sebastian specialises in Cloud solutions, in areas such as Partner Management, Sales and Customer Experience.
He has many years of experience working in Asia as a product principal. This gives him a good connection to the Asia Pacific market and considerable insights into the needs of a broad range of industries, first amongst which the food and manufacturing industries.