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Through its expertise and commitment, over the years AVEVE has successfully built a very large and loyal customer base. To further improve the relationship with its customers, AVEVE turned to delaware to build a consistent and personalized omnichannel customer experience. The expert advice and personal contact that customers were already used too from talking to the AVEVE advisors in the shops, was to become the standard for all channels!
After the first POC, AVEVE also introduced Marie and Michel, two online AVEVE experts who provide online support and answer the customer’s every question.
Proof, once again, of AVEVE’s unshakable commitment to advise its customers in the best way possible.
