Many of today’s decision makers are confused by the overwhelming number of hardware and software choices available,
making it difficult to plot a course for tomorrow. Inspiration is the key to delivering the focus needed for success in the Digital Age.

Join us on October 17 at the Ghelamco Arena in Ghent for an evening of learning, networking and deep-diving.

Get inspired by:

  • Your choice of 32 trending topics across 8 parallel tracks, adaptable to your personal interests  
  • A unique blend of Microsoft and SAP solutions  
  • A combination of field experience and up-to-the-minute knowledge of the latest technological trends and solutions  
  • Sessions based upon a combination of technology and vision, offering practical insights and best practices for success  
  • Customer cases from the field, such as BMT, and more to come.  
  • Keynote speaker Herman Toch, author of ‘Happy Profit’ and ‘Transformeren Om Te Overleven’, who will partner with delaware to show you what to expect from the world of tomorrow, as well as the steps you need to take today  
  • A wide range of networking opportunities and a walking dinner to close the evening! 

Read more about the keynote

Keynote: Herman Toch
An Era of Change / A Change of Era

Mastering the Positive-Sum Game

To survive in the Digital Age, Keynote speaker and award winning author Herman Toch will explain why companies need to adopt a positive-sum mentality toward transformation, in which profit and purpose work together. He will highlight why smart companies focus not on technology itself, but how it can be used to contribute to a better world as well as a better bottom line.

What separates success from failure is the vision companies bring to their endeavors, and the strategies they adopt as a result. Join Mr. Toch and delaware as we illustrate the necessity of understanding tomorrow to make the right choices today.

Herman Toch

Herman Toch A fierce advocate of the purpose economy – celebrating happy profit as a sustainable business model, Herman Toch is the author of ‘Happy Profit’ and ‘Transformeren Om Te Overleven’ – best marketing book of the year in Belgium & The Netherlands. Prior to his career as author and business consultant, Herman worked as global VP marketing for Sara Lee/Douwe Egberts and global CEO for Censydiam.


Interesting reads:

Milcobel: Optimizing decision making
A better steak on your plate thanks to blockchain
Customer data platforms: adding intelligence to CRM

Date & Time

October 17 - 5PM


Ghelamco arena
Ottergemsesteenweg Zuid 808, 9000 Ghent


There is plenty of parking available around the stadium.


You must select your preferred topic for each track before registration can be completed.

Agenda

Click on the titles to read more about the sessions and
select your preferred topic for each track
5:00 PM

Registration & snacks

6:00 PM

Welcome
Patrick Andersen

Keynote: Herman Toch
An Era of Change / A Change of Era
Mastering the Positive-Sum Game

Keynote: Herman Toch
An Era of Change / A Change of Era
Mastering the Positive-Sum Game

Mastering the Positive-Sum Game

To survive in the Digital Age, Keynote speaker and award winning author Herman Toch will explain why companies need to adopt a positive-sum mentality toward transformation, in which profit and purpose work together. He will highlight why smart companies focus not on technology itself, but how it can be used to contribute to a better world as well as a better bottom line.

What separates success from failure is the vision companies bring to their endeavors, and the strategies they adopt as a result. Join Mr. Toch and delaware as we illustrate the necessity of understanding tomorrow to make the right choices today.

Herman Toch

Herman Toch A fierce advocate of the purpose economy – celebrating happy profit as a sustainable business model, Herman Toch is the author of ‘Happy Profit’ and ‘Transformeren Om Te Overleven’ – best marketing book of the year in Belgium & The Netherlands. Prior to his career as author and business consultant, Herman worked as global VP marketing for Sara Lee/Douwe Egberts and global CEO for Censydiam.

6:40 PM

Navigating AI
lessons learned from a demand forecasting case

Navigating AI
lessons learned from a demand forecasting case

Advanced analytics solutions leveraging artificial intelligence are key pillars for enabling digital transformation. But in practice, few organizations can consistently turn data science output into business value. Join us for a deep dive into delaware’s approach to AI and explore the pitfalls we’ve overcome based on an actual customer use case. This session will help you recognize the challenges to be faced on your data science journey and demonstrate how AI’s advances have made it a proven added resource without losing transparency or control.

Maarten Herthoge

From transaction to action
Running SAP master data in a bold new way

From transaction to action
Running SAP master data in a bold new way

Explore an SAP solution that provides flexible data entry and the ability to add governance to the collection, creation and maintenance of master data. See firsthand how huge time-savings can be realized by creating and updating multiple master data records, learn how easy it is to benefit from self-managed role-based interfaces, and discover how approval workflows work in practice. Get inspired to take your mastery of data to the next level!


Edel Boone

Industry 4.0
Hanging ten on the wave of IoT innovation

Industry 4.0
Hanging ten on the wave of IoT innovation

When adopting today’s cutting-edge business technologies such as IoT, proper positioning gives you the essential foundations for riding the wave of innovation toward long-term growth. This session uses field-tested success stories to explain the delaware approach on how to accurately initiate Industry 4.0 within your organization. All your IoT questions will be answered, including:

  • Why should I ride the fast-moving wave called IoT?
  • Who should I partner with?
  • What areas should I focus on?
  • Which technologies suit my needs?
  • Where will it most impact my business model?
  • When should I do it?


Let our IoT experience work for you.


Bruno Mommens & Alexander Naessens

Process Mining
Aligning Business and IT to create new value

Process Mining
Aligning Business and IT to create new value

Do your traditional BI solutions provide basic insights, but lack in-depth process information such as process variants, extra cycle time and the negative impacts of unhappy flows? Come discuss how delaware delivers real-time access to event-based data and insights on efficiency, process compliancy, process standardization and lead times. You’ll learn:

  • What process mining is all about
  • What makes it more valuable than traditional BI solutions
  • Why your business partners will benefit from new insights derived from process mining
  • How to position process mining for a better alignment of business and ICT

Koen De Vleeschauwer

SAP Business Planning (BPC)
The best fit for your specific needs

SAP Business Planning (BPC)
The best fit for your specific needs

SAP Business Planning and Consolidation (BPC) has evolved into a fully flexible business planning solution. But beware, several versions of SAP BPC exist to cope with different types of business planning. So how should you decide which type is right for you?

This session defines SAP Business Planning and Consolidation (BPC) processes, highlights examples from individual use-cases, and aids you in choosing one best suited to meet your company’s specific needs. When it comes to increasing efficiency, the right tool for the job makes all the difference.


Lander Vanmeenen

ERP-as-a-Service
Powered by SAP Business ByDesign

ERP-as-a-Service
Powered by SAP Business ByDesign

You know SAP ByDesign’s reputation as a top-notch alternative to SAP on-premise solutions for addressing the needs of smaller enterprises. A cornerstone of delaware’s ERP-As-A-Service CLOUD Packaged Solution, it is essential for forward-thinking companies wanting to focus on the essence of their organization. Get to know the business case for implementing ERP in the CLOUD, explore the functional scope supported by SAP ByDesign, and learn about the tangibles drawn from proven use cases through delaware’s own hands-on experience.


Denis Van Waetermeulen

Connecting with your customer
Aligning your physical and virtual vision

Connecting with your customer
Aligning your physical and virtual vision

Is your organization bridging the gap between the virtual and physical world, but you still can’t tie the variouse channels together to create an integrated customer experience? Come see how easy it is to combine the strengths of your website, mobile apps, print folders and brick and mortar locations into a trusted omni-channel solution. Experience how delaware works together with our customers to turn their corporate vision into an actionable roadmap and aligns global and local needs into one reliable, connected platform.


Felix De Clercq

Beyond data
The power of cognitive content & information management

Beyond data
The power of cognitive content & information management

The efficient management of unstructured information is the core of any successful digital transformation. As technology revolutionizes the way data is handled, smart companies recognize how ECM and EIM systems have the power to boost the ways we work and cope with information overload.

With these systems, adoption is the essential link between investment and return. Come learn how to increase the gain and reduce the pain as information management evolves from legacy toward intelligent, ultimately cognitive functionality through the incorporation of new technologies.


Lesly Janssens

7:10 PM

Digital workplace partners with AI
Smarter, stronger, more secure solutions

Digital workplace partners with AI
Smarter, stronger, more secure solutions

Are you overwhelmed by documents, emails, chat messages and missed calls? Have you been longing for more relevant information and smarter user experiences when interacting with data and apps? Join the club.

As both internal and external collaboration increases and compliancy grows in influence, security and governance are becoming pillars of the smart workplace of tomorrow. Experience how you can apply the power of Office 365 and Azure to proven use-cases highlighting internal communication, collaboration, knowledge management and business applications. Staying ahead of trends in workforce transformation is as simple as registering for this session!


Paul Belsack

Accelerate your S&OP process
with SAP IBP

Accelerate your S&OP process
with SAP IBP

Do your S&OP dreams reach far beyond your current S&OP system capabilities?

Is your organization limited when it comes to extending its S&OP process because you cannot manage the additional complexity?

Then maybe it’s time to rethink the tooling kit. Join us to find out how SAP IBP offers multiple opportunities to host a next generation S&OP process.


Kristof De Backer

Guaranteeing transparency in supply chain
A blockchain dream

Guaranteeing transparency in supply chain
A blockchain dream

Want a firm understanding of Blockchain’s inner-workings, business-related abilities and relevance within the supply chain? Curious as to how it can boost collaboration, automation and transparency? Experience a demo of our solution from A to Z and explore field-specific examples of how this innovative new technology is poised to revolutionize tomorrow’s business models.


Frederik-Jan Roose & Glenn Huybrechts

Customer case: BMT
on the move to Industry 4.0

Customer case: BMT
on the move to Industry 4.0

Are you looking to enriches your strategic decisions by incorporating SAP management reporting? See how BMT - active in such business areas as glassmaking equipment and gears and gearbox systems for aerospace, railway, industry and automotive - reshaped its corporate structure to oversee the group’s decision-making. Gain insights into the real value drivers behind a company’s different business functions.


Speaker TBC

Machines are taking over the accounting department!
Robot Process Automation (RPA) in action

Machines are taking over the accounting department!
Robot Process Automation (RPA) in action

More and more, software robotics enable us to automate administrative activities, allowing employees to fully focus on value creation. See how Robot Process Automation (RPA) can boost your business processes through realistic use cases that demonstrate its possibilities within the finance domain and learn all about our unique approach to implementing RPAs in a variety of fields.


Sebastiaan De Roeck

Emerging technologies on Microsoft Azure
The scalable, innovative platform of tomorrow

Emerging technologies on Microsoft Azure
The scalable, innovative platform of tomorrow

Most modern organizations are overwhelmed with the potential to be found in IoT, AI, AR, VR and Chatbots for strengthening their business. To stay relevant in today’s highly competitive market, smart companies recognize the need to create and maintain speed and agility by leveraging emerging technologies. In this session, you’ll identify the ways in which a scalable, innovative and reliable platform such as Azure prepares you for success on your challenging Digital Transformation journey.


Nick Thienpondt & Tom Vandewinckele

Mass customization
Made real in industry 4.0

Mass customization
Made real in industry 4.0

Have you ever wondered how some companies outpace the competition by creating customer empowered products and services? Want to know how they achieved such success, what innovation strategy they used, and how they maximized Industry 4.0 to help them drive profitability?

The answers lie in examining field use cases and exploring the new technologies surrounding Industry 4.0 that have enabled mass customization to really come alive. From digital product development via configurators to 3D printing and digital lean manufacturing, you’ll discover the many ways that mass customization can bring added benefit to your company.


Merijn Versyp

Marketing made smart
Boosting your content's IQ

Marketing made smart
Boosting your content's IQ

Want to reach customers and prospects at the right time, in a consistent way and on the device of their choosing? Combining Digital Asset and Product Information with new methods for repurposing helps you reduce costs and improve focus by automating, organizing and distributing content effectively across such channels as social media, print, web, mobile apps and more.

In this session, you’ll come face-to-face with the challenge of capturing and engaging readers, the cost of unintelligent content, and unearth insights based on proven field experience on how to strengthen your message and reach by boosting your content’s IQ.


Stefaan Vandeputte

7:40 PM

Building a service platform
using Microsoft in the cloud

Building a service platform
using Microsoft in the cloud

More is coming soon.

SAP Leonardo
Building innovative, future proof, smart & integrated solutions

SAP Leonardo
Building innovative, future proof, smart & integrated solutions

Want to discover how SAP Leonardo - SAP’s innovation platform - bundles innovative technologies, services and design thinking within a single package to enable you to drive digital transformation in the multi-cloud environment of your choice (SAP – AWS – Azure – Google - etc.)?

This session will tackle some frequently asked questions, illustrated by our own success stories with customers, such as:

  • What is SAP Leonardo?
  • Where should you start with SAP Leonardo?
  • How should you train and coach your people?

Here you’ll find all you need to know about SAP Leonardo’s potential for merging new technologies and services to help you power your digital transformation smartly, securely and innovatively.


Tim Leys

The future calls
for data driven business consulting

The future calls
for data driven business consulting

To fully realize the benefits of digitizing & integrating your business processes to improve supply chain performance, you need to know how to leverage your new data to define the agile, flexible and pragmatic processes of tomorrow.

Come see how delaware is uniquely qualified to help you optimize both your business processes and IT landscape. This includes:

  • Pinpointing the most relevant data
  • Using the correct tools to analyze this data
  • Providing experienced input to improve your focus through our systematic performance analysis and process mining approach.

See for yourself how data driven business consulting can affect your future today.


Alexander Naessens and Simon Nuttin

SAP on Azure
The power of platform partnerships

SAP on Azure
The power of platform partnerships

Curious about the proven ability of S/4HANA’s partnership with Microsoft? Explore the roadmap industry-leaders have used during roll-out and benefit from delaware’s field experience facing the challenges of successful implementation. Identify the steps we use, touch upon the do's and don'ts we’ve discovered, and discuss the best way to uncover the true added value of combining Microsoft Azure with a S/4HANA platform.


Gunter Dewitte

AI for the People
Time for a reality check!

AI for the People
Time for a reality check!

Want to hear how we tackle AI? Delaware’s hands-on customer experience relating to AI’s role in the modern workplace gives decision makers a solid overview on the do’s and don’ts of implementation. Here you’ll find examples of business cases, experiments, successes and potential pitfalls relating to our own AI projects and experiments. Get a grasp of Machine Learning, Cognitive Intelligence and AR/VR and benefit from our lessons learned from using Artificial Intelligence, with a critical view toward its impact on the people and organizations of the future.


Juan Staes

Field service 4.0
Maximizing the modern technician

Field service 4.0
Maximizing the modern technician

Come discover delaware’s vision of the modern technician, whose role includes fixing and maintaining assets as efficiently as possible to enhance output. See for yourself how we are perfectly poised to help your technical staff increase their hands-on-tool-time (HOTT) through the use of state-of-the-art planning tools, mobile apps and virtual reality offerings.


Geert Hermans

AI to the rescue
Reading the small legal print so you don't have to

AI to the rescue
Reading the small legal print so you don't have to

Does receiving a Terms and Conditions document leave you wishing for a trusted legal assistant to helpyou decipher the finer points? Have you ever wondered how the experts navigate the intricacies of today’s legal language? It’s simple - a machine learning model does the heavy lifting. Come discover how Partena Professional made use of these solutions and explore what a virtual legal agent (chatbot) or a legal virtual agent (IPR) has to offer.

If the idea of simplifying your organization’s legal processes appeals to you, this session is a must.


Wim Van Acker

S/4HANA public cloud success story
at Topcon Europe Positioning

S/4HANA public cloud success story
at Topcon Europe Positioning

Come face-to-face with customer success as Topcon describes the path they took to run S/4HANA Public Cloud as a 2-tier solution at multiple daughter companies. In their own words, you’ll hear Topcon explain the process behind choosing the right solution – from designing pre-implementation architecture to the development of a strategic plan. This customer-led session will close with an assessment of the trade-offs that were made to reach this decision and outlines the benefits they have realized as a result.


Folker Lamote

8:10 PM

Using ideation to spark innovation

Using ideation to spark innovation

Do you sometimes feel bedazzled when you hear buzzwords like Design Thinking, Ideation or Innovation Catalysator?

If you don’t feel at ease driving innovation ideation sessions to kick-start innovation in your company, this session is a must.

We will give you swift insights and hands-on tips to start with small proof of concepts when you go back to the office.


Thierry Bruyneel

Dynamics 365
for finance & operations
Tightening tomorrow's business models

Dynamics 365
for finance & operations
Tightening tomorrow's business models

You’ve seen early adopters reap the benefits of implementing Dynamics 365 for finance and operations, and now you’re ready to for an experienced partner to guide you through your next ERP implementation.

In this session you’ll discover how delaware takes full advantage of the possibilities Dynamics has to offer, and gain firsthand insight into streamlining business processes using next-gen ERPs.

See how delaware’s proven approach toward recombining Microsoft products (finance and operations, customer service, Power BI, Office 365, etc.) can enhance your next ERP journey and make the most of what today’s technology has to offer.


Ben Vanhecke & Tim Vermeersch

Procurement goes digital
Taking the next step

Procurement goes digital
Taking the next step

You know that procurement has long been a stable pillar for business. You also recognize that the onset of digitization and the emergence of disruptive technologies are set to change that.

Join us for a session highlighting today's procurement trends, threats and challenges. Discover the power of SAP Ariba to address your business challenges and learn how smart companies take advantage of modern technology’s potential for making procurement easy, integrated and awesome.


Peter Flamant & Christophe Popelier

Spreading success with
self-service BI
Lessons from the field

Spreading success with
self-service BI
Lessons from the field

Every company dreams about enabling their business users to effortlessly create their own reports and analysis. From Power BI over Tableau to SAP Analytics Cloud, the market is flooded with options for doing so - but to succeed, you must know which solution is right for your particular organization and how to ensure full user adoption. This session lets you leverage delaware’s proven field experience - from tool selection over training & coaching to roles & governance - to give you the focus you need to choose wisely.


Pieter Hebben

Don’t be afraid of S/4HANA
Learning from customer migrations

Don’t be afraid of S/4HANA
Learning from customer migrations

Looking for a proven partner to help you navigate the rough seas of S/4HANA migration? Our years of industry experience combine a technical focus on cost & risk management with field-tested methods for increasing business value and enhancing business potential.

You’ll hear direct customer examples from Ecuphar on how working with delaware helped them prepare for their journey and avoid pitfalls along the way to ensure their migration was a success. Get the most out of S/4HANA to achieve the next level efficiently and effectively by joining forces with experts you can trust.


Pieter Lootens

AI and computer vision
The innovative impact of deep learning

AI and computer vision
The innovative impact of deep learning

Are you curious to know how the potential of computers for performing visual inspection, mastering object detection and finding similar images based purely on a picture has evolved, and how these new techniques can be made to drive your business and initiate new ways of working?

Sign up for an overview of computer vision applications, then dive into a comparison between classical machine learning versus deep learning to discover why the difference is important to your business, complete with first hand examples and application demos designed to inspire.


Wouter Labeeuw

Engaging people for success
A hands-on change & communication approach

Engaging people for success
A hands-on change & communication approach

Want to ensure that your next project will deliver the expected results? Come experience how to turn your end-users into proud ambassadors when implementing a new ERP, CRM, O365 suite, intranet or other business tool. Discover how our hands-on change & communication approach makes all the difference between a committed and a reluctant workforce. Here you’ll learn about delaware’s proven approach to change management – including our message house workshop, behavioral scenarios and tips & tricks to improve user adoption and promote a productive environment.


Jan Dooms

Strategic transformation
Getting it done

Strategic transformation
Getting it done

Emerging technologies present both challenges and opportunities for today’s forward-thinking businesses. In this session, you’ll dig deep into delaware’s practical and proven approach to strategy formulation and execution in ‘the Second Machine Age’. You’ll learn how best to mobilize your workforce to adopt new technologies as we help you rethink your current business model to remain successful while capitalizing on your talents and capabilities. You’ll be introduced to a set of simple rules for engaging your team as you implement cutting-edge strategies designed to lead you toward future success.


Geert Scheipers

8:40 PM

Walking dinner and networking

Complete your registration