Information Management

Information Management at delaware

Creating the best employee experience

From sharing documents with colleagues, to asking HR a question, to managing projects – employees perform a wide variety of activities in their daily jobs. Many employees, however, struggle with finding information and collaborating and communicating across multiple channels, even more so when working remotely. We build them a better digital workplace, backed by a personalized hub that acts as a unique entry point to all of their tools, knowledge, documents, company news and services, meetings and to-do’s. The result? Efficient and engaged employees, who can truly focus on their core tasks.

Bringing structure to the unstructured

Today, up to 80% of all enterprise information is unstructured. That’s a shame, because when people can access the right information at the right time, they can make the right decisions. We help organizations to bring structure to chaos. How can they efficiently capture, create and manage their information? By making sure their information is linked to their business processes.   If we can speed up the process, then that’s a win in our book.

Building a digital library

An overload of digital information, yet so little time to store it correctly! Sure there must be a better way for companies to unify customer data, manage their product information and digital assets? We give our customers a Single Source of Truth: a centralized, easily accessible platform that houses all of the client’s data. A well-managed digital library makes life easier for both marketing, sales and product development.  The result? Our customers can offer their customers accurate information through each and every channel.

get to know the information management team here
Did you know that the average employee spends nearly 20% of their working time – 1.8 hours a day – searching and gathering information


information management 2 person

A playground for consultants

Information management technology evolves quickly. Curious to see which are our favorite tools?

  • Microsoft Teams and Power Platform:Lots of organizations now realize that their Digital Workplace should be a place where people can connect, collaborate, be informed, find and share knowledge. We find it exciting to see what Microsoft has in store for the future in terms of integrations, bots, artificial intelligence, automation and natural language processing.
  • OpenText: We show customers how to bridge the gap between their enterprise information and their business processes. That’s why our consultants have both business process knowledge and a feel for IT.
  • CDP, PIM and DAM systems: If you’re in marketing, you’ll know there is a mountain of (digital) information that requires a place of its own. We use Customer Data Platform (CDP), Product Information Management (PIM) and Digital Asset Management (DAM) tools to bring structure to chaos. 

Meet the team

stan vanneste

Stan Vanneste

Manager Digital Workplace

The three Hs of the Digital Workplace team: we’re Humble, Hungry for tech and have a good sense of Humor. If you’re a team player, you’ll definitely fit in!
Our tips for remote working via Teams
Lesly Janssens

Lesly Janssens

Solution lead Information Management

Our team really goes the extra mile. With us, you’ll experiment, you’ll fail, you’ll try again, and you’ll grow. When work feels like play, that’s when you know you’ve made the right choice.
Get to know the EIM team
Jan Courtheyn

Jan Courtheyn

Senior consultant Single Source of Truth

Information Management lies at the heart of many digitalization projects. We’re the experts. When a customer says ‘A’, in our heads, we’re already thinking about how we’ll be doing ‘B’ and ‘C’. That’s what I call passion!

Empowering people through technology

As Human Resources Information System (HRIS) consultants, we work at the intersection of human resources and IT. Our first concern is to provide HR departments with the tools to support both their day-to-day work and the career of all employees in the best possible way. Having adopted a process-oriented approach (rather than a product-oriented approach), our consultants guide HR departments in their transformation towards digitized Hire-to-Retire processes.

The ultimate goal of our work? To drive HR forward.

Technology-wise, the HR department has been standing still for too long, still using the same tools as they did twenty years ago. Let’s bring HR policy, processes, strategy and technology to the 21st century. Let’s allow them to focus on more than their mere administrative, supporting role.

In HR, delaware’s innovative way of thinking (AI, data science, digital thinking) is a game-changer. People will no longer accept having to work with outdated technologies, some sooner than others. We feel it is our duty to follow HR trends closely and insert them in an innovative way at our clients, to make sure that they – and we – remain relevant.


A passion for HR

We can keep it short: we’re looking for people with a passion for the HR métier. Will you have the right mindset? With us, there’s no hiding behind the scenes; client-facing skills are of the utmost importance. After all, intensive consultation with the customer’s internal HR department is an absolute must in order to get to grips with their specific reality and translate that into the right solutions.