Increase your employee efficiency in the New World of Work

févr. 10, 2015
Our business world is changing at an unprecedented speed. Whether you like it or not, you need a new way of working to cope with it.

Let’s see. Do you recognize yourself in the following situations?

The volume of data, business-related electronic communications and the complexity of the applications are generating an information overload that is difficult to digest by your employees. This requires a more efficient management, allowing to only provide personalized and relevant information to your employees.

Your employees need to be capable of working in multiple locations, time zones and across organizational boundaries. However, secure access to business information is cumbersome due to technical constraints.

The collaboration between your employees is characterized by wasting time looking for information and people, time spent coordinating office collaboration, e-mail-based work management, duplicated work and information, etc. instead of adding value to the objective of the collaboration process.

Your customers, partners and suppliers are permanently connected. They demand to be integrated in your business processes in order to increase business efficiency.

Do one or more of these situations ring a bell?  

IT enables this new way of working

IT is the enabler for implementing this new way of working. Cloud platforms, either public or private, offer communication, information management and collaboration capabilities. They allow your employees to work at any time and from everywhere, regardless of device.

Slowly but surely these IT tools are finding their entry into organizations. Now it is time to take them to the next level. You should not only provide your employees a set of tools. Offer them an integrated workplace focusing on the efficiency of your employees and your organization.

From information-driven to activity-driven

Your employees are challenged by the increasing number of information channels they are relying on to perform their work. Mail, file shares and business applications have been complemented with intranets, collaboration platforms and social media tools. Many organizations have provided portals to their employees. However, many of those portals are information-driven and based on the structure of the organization.

In order to increase business efficiency, your employee’s workplace needs to evolve to an activity-driven workplace. You should provide each of your employees with a personalized and role-based dashboard allowing for easy work prioritization, and access to his work and collaboration environment. At the same time, your employee must be aware of all relevant and work-related social and other communication.

The role of the Microsoft technology platform

An integrated information management, collaboration and communication platform is the basis of the new workplace. Enrich this with a personalized and usability-oriented user interface adapted to any device, combined with the integration of your business application such as ERP, CRM and others. This allows your employees to increase their efficiency and your organization’s profit.

The cloud and on premise-based Microsoft business productivity platform provides this basis and thus plays an important role as technology enabler for the new workplace.

Office and OneDrive are driving an employee’s personal productivity. SharePoint enables an organization to manage its information and supports your employees in working together, internally and externally, in a much more efficient way. Exchange and Lync support your employees’ communication needs both asynchronously and real time. Yammer allows you to create your social enterprise increasing employee engagement. 

A first step to a new workplace

As you can assume, getting to an activity-driven workplace needs to be considered as a journey. A first step in this journey, which provides an immediate return on investment, is tackling your file server complexity.

Is the information on your file server easy accessible from anywhere? Is all its information relevant or is it the result of your organization’s lifetime, containing out-of-date information and still exponentially increasing? How long does it take you to find all relevant information? Is its information unique or are multiple copies having their own life, generating confusion and unnecessary storage space? Is its information a combination of actual content and Excel-based worksheets used for managing the collaborative work related to that content? Or do you manage the work via e-mail, Outlook tasks, etc. never providing you with a real-time overview of the work to be managed?

Now imagine you can offer your employees a collaborative workplace where a group activity (e.g. a project, a meeting, producing sales and marketing material) is supported by a template-based work environment aggregating version-managed information, tasks, interactive discussions, e-mails, etc., all related to that group activity, integrating communication tools and allowing authorized employees to invite colleagues and external third parties on-the-fly. Well, this is no longer Star Wars. It’s reality.

The transformation of your file server-based information to a SharePoint-based collaborative workplace can make you reduce storage requirements up to 40% at a cost of €37/GB/year and a minimum of €1,1K/employee/year on time gain.

Doesn’t that make your business case?


If you are interested to learn more about Delaware Consulting’s vision on the workplace of the future, why not come and visit us on our Yammer client community. We look forward to hearing your ideas. Share them on Yammer, with us and other organizations.


Author: Serge Desaranno. You can follow Serge on Twitter (@sdesaranno) or connect with him on LinkedIn