Omnichannel Experience

UX & design

Experience design isn’t about building a good-looking website. It is about translating the visitor’s actual needs at every step in the customer journey into an intuitive surfing experience. Discover why UX & design are key to engaging users.

with 88% of organizations delivering multichannel customer experiences, yours must be truly excellent, consistent and simple in order to compete. Discover how we can help you build valuable relationships throughout the entire customer journey

Omnichannel platforms

Offer a single, unified experience to your customers – no matter which channel they use

With the right omnichannel platform, you can deliver the “buy anywhere, fulfil anywhere” experience that customers expect today.

Customer engagement & commerce

Deliver intelligent, trustworthy customer experiences across all channels

Customer engagement & commerce is about creating consistent, high-quality, personalized customer experiences both online and offline in order to build strong, lifelong client relationships.


Identity management

Understand your customers and turn them into loyal brand advocates via seamless experiences

Identity management is about creating a single user profile for each customer, starting from their first interaction with your enterprise, which then allows you to offer smooth and personalized customer experiences across all of your channels.

blog

The 6th has come

The year is 2015. Only a handful of people, a small office in the heart of Budapest and one dream. The dream to establish the globally already recognized brand of delaware on the Hungarian market and win not only the respect and recognition of the local customers, but their hearts as well. During these years, the current teams have emerged: our Infrastructure Team focusing mainly on the Eastern European market, our Digital Team working on fascinating .NET based CMS and CRM projects and our SAP Team providing expertise to the international efforts as well as gaining more and more ground within the circle of the other ERP consultancy companies in the country.

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The importance of data archiving

In today’s system landscapes data grows continuously and at an ever increasing speed. This creates a challenge for today’s businesses.
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Logistics and SAP Cloud? YES!

Over the past decades, the  internet has become an essential  part of our lives and its use in the corporate environment is also constantly expanding. Outstanding among these is the use of the Cloud, which is also one of the main strategic pillars for SAP. Although the ever-expanding range of cloud-based services has been available within SAP since 2012, logistics and most of all warehousing logistics  has been so far less open towards this area.
However, the general growing trust in the direction of the Cloud and in many cases the applications that are only available through the Cloud platform have also led to a more open mindset in this industry as well. The SAP integration of transport (TM – Transport Management) and warehouse logistics (EWM - Extended Warehouse Management) already contains many process improvement and optimization elements, but the use of the Cloud expands the range of possibilities further.

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E-invoicing: can a unique solution be fast?

Most of us like standard solutions due to how fast, easy, and effective they are. Then how is it even possible that not everybody chooses this option? Every company has its very own, unique business need and at delaware we know perfectly well that there are special cases — and special customers — who will require a completely unique solution to suit them perfectly. This was the case with Joris Ide as well.

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