" Based on your marketing priority, Single Source of the Customer helps you capture data that will truly improve customer satisfaction"
After assessing your existing data sources and tools, we identify, capture and structure data that will make a difference in your digital marketing and improve the omni-channel experience.
We closely work with Personas and Customer Journeys to help you reach your marketing objective based on a 360° dashboard of your customer. Customer data is often scattered across the organization. Profile stores centralize this data and make it easier for companies to comply with GDPR.
Most of the time, there is no lack of customer data in your company, but they are scattered all over the place. We centralize relevant customer data and automate the sharing of this Single Source of Truth of customer data for all customer-facing departments.
We always primarily take your IT landscape and existing tools into account when recommending a technological solution that brings your data strategy to the next level, integrating more and more AI and IoT capabilities.
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SEE MOREA single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed in one place.