Solutions for sales & marketing
by aligning interactions design, event-based communication and customer data, businesses can innovate and focus on exactly the right moments in the customer journey and deliver an effortless experience
Meeting customers’ expectation in the digital age
Customers are increasingly empowered, and their expectations are continuously rising. More than ever, offering a unique and consistent user experience across multiple channels is paramount to building valuable customer relationships. Only truly customer-obsessed businesses stand a chance in an increasingly customer-centric world.
The year is 2015. Only a handful of people, a small office in the heart of Budapest and one dream. The dream to establish the globally already recognized brand of delaware on the Hungarian market and win not only the respect and recognition of the local customers, but their hearts as well. During these years, the current teams have emerged: our Infrastructure Team focusing mainly on the Eastern European market, our Digital Team working on fascinating .NET based CMS and CRM projects and our SAP Team providing expertise to the international efforts as well as gaining more and more ground within the circle of the other ERP consultancy companies in the country.
Over the past decades, the internet has become an essential part of our lives and its use in the corporate environment is also constantly expanding. Outstanding among these is the use of the Cloud, which is also one of the main strategic pillars for SAP. Although the ever-expanding range of cloud-based services has been available within SAP since 2012, logistics and most of all warehousing logistics has been so far less open towards this area.
However, the general growing trust in the direction of the Cloud and in many cases the applications that are only available through the Cloud platform have also led to a more open mindset in this industry as well. The SAP integration of transport (TM – Transport Management) and warehouse logistics (EWM - Extended Warehouse Management) already contains many process improvement and optimization elements, but the use of the Cloud expands the range of possibilities further.
Most of us like standard solutions due to how fast, easy, and effective they are. Then how is it even possible that not everybody chooses this option? Every company has its very own, unique business need and at delaware we know perfectly well that there are special cases — and special customers — who will require a completely unique solution to suit them perfectly. This was the case with Joris Ide as well.