Service Delivery Coordinator

Microsoft, data & ai, lot of experience, consultant

You are a problem solver who sees solutions rather than issues. When the going gets tough, you get going and you’re only able to let it go once the situation has been resolved. Incidents and escalations? You know your way around them!

Your main mission? Smooth and close collaboration, communication and clear roles for everyone on the service organisation. To accomplish this, you assure the coordination of delivery activities and the follow-up on change requests and small tasks.

You are the link between delaware and the customer and act as a real partner to both, by proactively informing the client of possible improvements and motivate your colleagues to go the extra mile when needed.  

Who are we?

We are the Microsoft Data & AI team. Where most of our consultants focus on the delivery of projects, our small but strong service team (+- 5 people) works as a service partner for our existing customers. We deal with our customer’s day-to-day issues and work out new developments within existing projects.

We support a wide range of customers, from large to small and across different industries and technologies. As our customer porfolio and team keep growing, there will be lots of opportunities for you to shine!


Just so you know: delaware has its offices in Antwerp, Ghent, Kortrijk, Lummen, Liège and Wavre, but we also spend a lot of time working together with our customers on-site. In your case, you’ll find most of your future colleagues in our Kortrijk office while you’ll spend a minority of your time at our customers. Good to know: we’re quite flexible on working from home. 

more info about this job?

Contact Lien on LinkedIn

Lien Declercq - Recruiter

What will you be doing?

Is there a match?

Let’s see. If you…

  • have a couple of years of experience leading a team. Do you have experience working in a similar role? Even better!
  • are communicative, a good listener and keep your calm in stressful situations. In short, the right soft skills that will help you excell in this role.
  • have priority and expectation management are your strong suit.
  • are familiar with the world of data? Did you already come into contact with data warehousing, data modelling, SQL, Power BI, Azure Synapse… That’s definitely a plus!
  • are fluent in Dutch and English? Perfect! Good French skills would also be nice.


…then you may be the Service Delivery Coordinator we’re looking for!

Let's meet up!

Come have a chat with us and tell us all about your skills, talents and previous experience. Are you keen to help us grow our Microsoft Data & AI team? Make sure to connect with us if you have any questions whatsoever. Click the Apply now button below and hopefully we’ll get to meet each other soon!


recruitment process

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