Service Delivery Coordinator

Microsoft, data & ai, lot of experience, consultant

Belgium

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You are a problem solver who sees solutions rather than issues. When the going gets tough, you get going and you’re only able to let it go once the situation has been resolved. Incidents and escalations? You know your way around them!

Your main mission? Smooth and close collaboration, communication and clear roles for everyone on the service organisation. To accomplish this, you assure the coordination of delivery activities and the follow-up on change requests and small tasks.

You are the link between delaware and the customer and act as a real partner to both, by proactively informing the client of possible improvements and motivate your colleagues to go the extra mile when needed.

Who are we?

We are the Microsoft Data & AI team. Where most of our consultants focus on the delivery of projects, our small but strong service team (+- 5 people) works as a service partner for our existing customers. We deal with our customer’s day-to-day issues and work out new developments within existing projects.

We support a wide range of customers, from large to small and across different industries and technologies. As our customer porfolio and team keep growing, there will be lots of opportunities for you to shine!

Just so you know: delaware has its offices in Antwerp, Ghent, Kortrijk, Lummen, Liège and Wavre, but we also spend a lot of time working together with our customers on-site. In your case, you’ll find most of your future colleagues in our Kortrijk office while you’ll spend a minority of your time at our customers. Good to know: we’re quite flexible on working from home.

more info about this job?

Contact Lien on LinkedIn

Lien Declercq - Recruiter

What will you be doing?

Is there a match?

Let’s see. If you…

have a couple of years of experience leading a team. Do you have experience working in a similar role? Even better!
are communicative, a good listener and keep your calm in stressful situations. In short, the right soft skills that will help you excell in this role.
have priority and expectation management are your strong suit.
are familiar with the world of data? Did you already come into contact with data warehousing, data modelling, SQL, Power BI, Azure Synapse… That’s definitely a plus!
are fluent in Dutch and English? Perfect! Good French skills would also be nice.

…then you may be the Service Delivery Coordinator we’re looking for!

Let's meet up!

Come have a chat with us and tell us all about your skills, talents and previous experience. Are you keen to help us grow our Microsoft Data & AI team? Make sure to connect with us if you have any questions whatsoever. Click the Apply now button below and hopefully we’ll get to meet each other soon!

Data & Analytics Consultant

Matches: data & ai, Microsoft, consultant, lot of experience

Data is the new gold and we are looking for gold-diggers. Not the old ‘cowboy’ type, but the new kind of smart people who can find and extract the data wherever it resides. Who can mine it and turn it into something useful. Who can create wonderful, shiny things with it.

Your goal is to create end-to-end, integrated data solutions. You will help our customers realize this from a functional and/or technical standpoint. Some of us even approach the data challenge more strategically: by talking to senior management on how to truly become a data-driven organization! That also means, from time to time, to evangelize the data gospel to the business community.

A must-have-trait is a deep passion for data. Got that? Then let’s talk.

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Matches: data & ai, Microsoft, consultant, lot of experience

When we say "data", you say "analytics"! You’re passionate about data and what it can mean to organizations. You’re curious, ambitious and ready to become an even better data analyst than you already are.

If there’s one tool that stands out to you, it’s probably Microsoft Power BI. Either way, with your far-reaching knowledge about the Microsoft technology stack and Azure, you’d feel right at home among like-minded experts.

You’re eager to start building integrated data solutions, and can’t wait to show companies the many possibilities that are hiding in their data. Guess what – that’s exactly who we are looking for!

Got a deep passion for data and Microsoft technologies such as Power BI? Then let’s talk.

Data & Analytics Architect

Matches: data & ai, Microsoft, consultant, lot of experience

Data is the new gold and we’re looking for gold miners — smart people who can find and extract data wherever it lies, who can mine it and turn it into something useful, who can create wonderful, shiny things with it.

Your goal is to create end-to-end, integrated data solutions. You’ll help our customers achieve their data goals from a functional and/or technical standpoint. Some of the team also approach the data challenge from a more strategic angle, by talking to senior management about how their organization can become truly data driven. This means evangelizing the data gospel to the business community from time to time.

A deep passion for data is essential. Sound like you? Then let’s talk.

"IT is not just for male nerds, women have numerous career options in the industry"

In Europe, the average number of female IT specialists is barely 17.9 percent, according to Eurostat figures. For Belgium, that number is even slightly lower: only 17.2% of IT professionals are woman. Four Belgian IT specialists explain what their organization is doing to turn that tide and how the sector could attract more women. ‘No, it’s not a world of nerds.’

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On Monday 5 September, more than 160 juniors started their first day at delaware. They gathered at sustainable innovation hub Snowball in Harelbeke to embark on a new journey – the start of their career at delaware. Eager to learn from senior colleagues, the starters kicked off the Analyst Bootcamp with a welcome speech from Managing Director Jan De Bock. They also received their company car: a full electric and Belgian-made Volvo XC40 Recharge.

When and where do you like to work?

While the best focus time may be at home, there’s also no substitute for meeting face-to-face with colleagues and customers regularly. In this blog we explain how we achieve that balance at delaware and how we facilitate working from different places at different moments.

your salary package

We offer a competitive salary net allowance, company car, insurances, mobile phone with subscription and laptop. But what sets us apart is that you can co-define your package. For example, why not opt for an electric car or lease an (e-)bike?

let’s innovate together!

In our view, innovation is everywhere: it’s in the cutting-edge technologies we use for our customers, it’s in the way we communicate and collaborate, it’s top of mind whenever we think of novel solutions to customer challenges. Join us and innovate with customers in delaware’s del20 innovation challenge. Or participate in one of our many harvest & innovation projects.

Best Possible You

Our close leadership is focused on qualitative over quantitative feedback. They have your back throughout the year and your whole career. We believe this is the best way to stay motivated and inspired. Simply to become the best possible version of yourself. We go for quality while keeping a close eye on quantity.

feel supported

Greatness is achieved by standing on the shoulders of giants. Our buddies assist starters while mentors provide longer-term career advice. Why not become a buddy or mentor yourself? Let a colleague stand on your shoulders and strive for greatness together.

training & development

The ideal consultant is a wonderful blend of hard and soft skills. But these skills need to be nurtured with fresh insights, bright ideas, new ways of working and more. Whatever you need to grow, the delaware Academy has something in store for you. Decide for yourself out of 50+ learning programs which training is right for you.

you’re in the driver’s seat

While you can count on all #peopleofdelaware for support, we count on you to take ownership. We’re convinced we’ll all go further if we let the #peopleofdelaware decide the direction of their career. So come and co-define your training and career path and let’s become smarter together.

celebrate together

#peopleofdelaware love to meet up regularly with colleagues at delaware events, team buildings, coffee chats, lunches and more. Because nothing’s more important than feeling connected.

flexible hours

Time is one of the most valuable assets each of us possess. Let’s use it wisely. We believe the right work-life balance comprises working from home, the office, at the customer’s site or any combination thereof. Let’s co-define the right mix for you.

WeCare

And we know you do too! Our company values guide us in being a socially responsible company. It’s part of our DNA. That’s why so many #peopleofdelaware personally invest part of their time in good causes like WeForest, the Special Olympics or the children’s education program `Fund Isaan´ in Thailand. How about you?

Service Delivery Coordinator

Who are we?

more info about this job?

What will you be doing?

Is there a match?

Let's meet up!

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When and where do you like to work?

perks of the job

your salary package

let’s innovate together!

Best Possible You

feel supported

training & development

you’re in the driver’s seat

celebrate together

flexible hours

WeCare