Junior Functional Consultant

Functional CRM consultant (ˈfəŋ(k)-shnəl kənˈsʌl.tənt) noun 1. analytical mind that enjoys taking a deep dive into our clients’ sales & marketing processes 2. draws on advanced problem-solving skills to guide customers through an IT implementation 3. known for its passion, drive and perseverance; often surrounded by a pack of team mates.  

“As a functional consultant on the Operate team, I’m responsible for the digitization of my clients’ HR processes, ranging from hiring to retirement of staff. On one of my projects, the client wants to configure the sending of automatic e-mails to candidates throughout the selection process. These e-mails contain different pieces of information, such as the date, place, and time of the next interview, a link to the career site, documents that need to be signed by the candidate, etc. Thanks to my work, the HR managers will make fewer mistakes and save lots of time in the future.” — Manon Piron 

Like Manon, you’ll be working as a functional consultant, straddling the business and IT sides of our projects. What does that mean exactly? A project typically goes a bit like this: first, you visit the customer and organize workshops to analyze their way of working. Based on that information, you create blueprints, drawing up processes and suggesting optimizations. Then the IT part comes into play. You’ll be inputting these processes to a software package and translating business requirements into technical specifications for our developers (who will do the coding). After testing whether everything works properly, you’ll train the customer in how to use the new system. 

Prepare yourself for an interesting journey in the diverse world of HR, working on exciting projects for a broad range of companies and industries! 

“On the FPM management consulting team, I have the opportunity to work on a variety of assignments across different industries. We support our clients in their business transformation journey, from understanding their challenges to delivering business and technological solutions, in close collaboration with our technology teams. We leverage our expertise and industry best practices to optimize their finance functions and related business processes and, in turn, improve their performance. On a day-to-day basis, the work can range from intense design workshops at the client’s premises, focus time to do some data analysis or visualize a process flow, project team brainstorming sessions, or coming up with improvement opportunities and a realistic roadmap.” — Julie Littré 

Like Julie, you’ll be at the epicenter of transforming organizations’ processes. Your focus will be on the business side of things, where you feel at home thanks to your interest in and deep knowledge of (the trends in) finance. 

Prepare yourself for an interesting journey, working on exciting projects for a broad range of companies and industries! 

“Since I started at delaware, I’ve been working for Skylux, automating their production planning processes via an ERP implementation. As we are now in the blueprinting phase for the business process, I’m assisting my more senior colleagues during workshops with important stakeholders. Using the blueprint, I analyze the different processes that exist in the clients’ production flow. The final blueprint is translated to a software system, in this case Microsoft Dynamics.” — Ann-Sophie Van Eeckhoutte

Like Ann-Sophie, you’ll be working as a functional consultant, straddling the business and IT sides of our projects. What does that mean exactly? A project typically goes a bit like this: first, you visit the customer and organize workshops to analyze their way of working. Based on that information, you create blueprints, drawing up processes and suggesting optimizations. Then the IT part comes into play. You’ll be inputting the processes to a software package and translating business requirements into technical specifications for our developers (who will do the coding). After testing whether everything works properly, you’ll train the customer in how to use the new system. 

Prepare yourself for an interesting journey in supply chain and logistics, working on exciting projects for a broad range of companies and industries!

“In the R&A team, I work as a first-line service coordinator for a client in the automotive industry. We have weekly calls to go through all incidents and changes in their SAP system. I first try to solve the problems myself, but if I can’t find a solution, I start collecting the necessary information. After noting the requirements, my role then switches to being the bridge between the customer and my more specialized, second-line support colleagues at delaware. They know their module(s) inside out and will make sure our customer receives a tailor-made solution to their problem or request.” — Sümeyye Eren 

Like Sümeyye, you could be a first-line coordinator, or you could go for a more specialist role in second-line support. Either way, our customers will need your in-depth knowledge of specific SAP modules to help implement new functionalities — or to keep their existing SAP landscapes in excellent shape.  

Prepare yourself for an interesting journey in customer and innovation services, working on exciting projects for a broad range of companies and industries! 

“In my first year at delaware, I’ve been working on the Medusa migration project at De Watergroep. From a back-end perspective, our goal is to migrate and validate the full data model from SQL Server DBMS to the cloud-based Databricks data platform. My role on the project has been to extract the data from the source system and transform it into consistent input for the target system. Then I validate the data to ensure it has been transferred correctly and that all integrity rules have been maintained. This way, data is made available to front-end systems and can be used for the requested processes." — Irene Paolini

Like Irene, you’ll be involved in the entire consulting cycle from A to Z (i.e. from analysis to implementation and training). Your goal is to create end-to-end, integrated data solutions, which could include:

• Data capturing: you extract and bring together as much structured, semi-sturctured, and unstructured data as possible, wherever it may reside (i.e. ETL process)  
• Data and information management: you not only integrate and enrich data, you also manage the data architecture, modeling, governance, quality, and security 
• Analytics and data science: You help your customers generate the right type of insights: from reporting on past events or handling large volumes of data to predicting and even prescribing future events 
• Visualization: you make sure the data is properly visualized with regard to both content and design. You set up interactive reports and dashboards for our customers

Prepare yourself for an interesting journey in Data & AI, working on exciting projects for a broad range of companies and industries!

"In my current project at Yusen Logistics, we’re implementing the Microsoft Dynamics 365 ERP system for all day-to-day finance processes. As a business analyst, I’m in charge of the system’s validation tests, making sure that all the flows are working correctly, for example, checking if an invoice is going to the right party after activating this step. Another part of my job is to configure the system based on the customer's needs and deliver training to explain how the ERP works. Every day, I learn about new features as ERP systems are full of possibilities!" — Sébastien Belloso 

Like Sébastien, you’ll be working as a functional consultant, straddling the business and IT sides of our projects. What does that mean exactly? A project typically goes a bit like this: first, you visit the customer and organize workshops to analyze their way of working. Based on that information, you create blueprints, drawing up processes and suggesting optimizations. Then the IT part comes into play. You’ll be inputting the processes to a software package and translating business requirements into technical specifications for our developers (who will do the coding). After testing whether everything works properly, you’ll train the customer in how to use the new system. 

Prepare yourself for an interesting journey in finance & business controlling, working on exciting projects for a broad range of companies and industries!

If you are looking for an internship to complete your studies or just want a first real working experience, even if you don’t know yet which way you want to go after graduation, then look no further and apply today!