Digital Roadmap Facilitator
In your role, you help clients optimize and streamline their marketing, sales or customer service operations. You help them define their needs and translate those needs into a pragmatic and realistic roadmap. Using your creative, hands-on attitude, you guide your clients towards the projects, people, processes, and tools they need to connect effectively with their customers.
This whole process starts with you sitting down with our clients and other stakeholders to assess their needs and identify painpoints. Next to that, your creativity and knowledge allows you to co-create the right solutions with our customers. The result is a roadmap that outlines what the customer wants to achieve, paired with the right digital initiatives to get there and a realistic plan for implementation.
By staying involved in the implementation project as a trusted advisor, you ensure that the strategic direction of the roadmap is followed and that your customer’s outcome is safeguarded.