Change Management Consultant

other than SAP & Microsoft, marketing & communication, some experience, consultant
Belgium

You are a people person – you are passionate about change management and eager to support organizations and their employees in the adoption of their digital transformation initiatives. You’re an active observer and listener, and are intrigued by how people go through change in professional contexts.

You’re a project oriented individual: someone who can run multiple change projects at once, who liaises with different stakeholders on a daily basis and can often be found at the customer’s site. You are a bit of a workshop wizard – how else would you gain a solid understanding of your customer’s challenges and opportunities?

You’re a coach: you enjoy coaching your change colleagues as well as your customers (by providing change leadership coaching to middle managers or supporting the change team at the client side you also help build up change capabilities at our customers).

Who are we?

Organizations undergoing digital and IT transformation increasingly see the need to improve their ability to support employees in adopting change. And that’s where we come in! Our mission as change managers is to make sure everyone within an organization fully adopts the new CRM tool, ERP solution, O365 suite, Digital Workplace program, intranet or any other new business tool.

We fully understand digital transformation and the challenges companies face when undergoing such changes. We’re pragmatic by nature: we apply and ‘change’ the change framework, depending on what our customer needs. We’re good at converting theoretical concepts into tangible practices and taking our customers to the next level. 

Just so you know: delaware has its offices in Antwerp, Ghent, Kortrijk, Lummen, Liège and Wavre, but we also spend a lot of time working together with our customers on-site.  
 

more info about this job?

Evelyne Mostinckx

Let’s see. If you…

  • have solid change management and change communication knowledge, and have applied this in practice. Possibly you have a background in HR, IT or internal communication;
  • combine sound knowledge of business processes with that of general IT management concepts;
  • have experience coaching people, especially leadership (managers and executives); 
  • are used to running workshops and are familiar with workshop facilitation techniques; 
  • can create top-notch change communication assets (e.g. visually attractive PowerPoint presentations, short videos, engaging newsletters and mailings…) 
  • are an experienced project and program manager. Holding a few certificates (PRINCE2, PMI PMBoK) is a plus, but not a must. Having a PROSCI certification and/or process management experience are distinct advantages as well;
  • know how to define key change aspects and have experience outlining organizational designs with new roles and responsibilities (that would be a big plus);
  • can help us expand our change offering. We hope you can inspire us, and that you’re willing to deploy your know-how in joint (pre-)sales efforts.
  • communicate fluently in English and Dutch, both verbally and in writing. French is a plus. 

…then you may be the Change Management Expert we’re looking for!

Let's meet up!

Come have a chat with us and tell us all about your skills, talents and previous experience. 

Are you keen to help us grow our Change & Communication team? Make sure to connect with us if you have any questions whatsoever. Click the Apply now button below and hopefully we’ll get to meet each other soon! 

jobs

Experienced Lean Business Analyst

Matches:  marketing & communication, supply chain & operations, other than SAP & Microsoft, consultant, some experience, lot of experience

Scalefactory, a young Ghent-based scale-up in Salesforce software, recently teamed up with delaware to accelerate our mutual growth ambitions. By taking Scalefactory under our wings as a new delaware spin-off, we are expanding our portfolio with new Salesforce knowledge and expertise. Scalefactory, on the other hand, can keep on growing its business independently while being supported by an international consultancy firm. Together, we will go the extra mile to optimize business processes and make Salesforce work end-to-end for our mutual clients. In short, it is a cultural match made in heaven between two companies whose technical skills complement each other to a T.

We’re looking for a lean and mean experienced Salesforce Business Analyst that can help shape and realize the dreams of this exciting partnership. Join us to be part of this unique story! 
 

Business Transformation Manager for ERP Projects

Matches:  marketing & communication, supply chain & operations, other than SAP & Microsoft, consultant, some experience, lot of experience

You are an experienced change manager with a proven track record of managing the changes associated with the rollout of large-scale ERP systems.

From finance and production to logistics – your business process knowledge is (and has been) of vital importance to the success of change projects. You play a leading role in ensuring organizational readiness, in guiding employees and senior leadership through change and in resolving their challenges.

You bring wisdom and maturity to large transformation projects and are eager to help people grow in their roles. You think out of the box like a true change architect, and build innovative and creative client solutions.

Senior Customer Engagement Expert

Matches:  marketing & communication, other than SAP & Microsoft, consultant, lot of experience

You love to define customer engagement strategies and lift your customers to the next level of customer experience across the sales and after-sales journey. As a customer engagement expert, you collaborate with your customers to optimize and streamline their customer journey over different touch-points. You help them define their needs and translate these into a pragmatic and realistic roadmap. From your business expertise and hands-on knowledge of different CX solutions, you guide your customers along this roadmap to determine which people, processes and tools they need to connect efficiently with their customers.

Beyond defining the strategy and implementing the roadmap, you are able to draw up requirements - supported by technical CX experts- that are in line with the strategy. By staying involved in the implementation project as a trusted advisor, you make sure that the strategic direction of the roadmap is respected and that the result for your customer is safeguarded.

 

recruitment process

related stories

Thaaiste Quiz: an evening with a purpose

On June 10th, it was quizzing time! The 6th(!) edition of the Thaaiste Quiz was back after a 2-year long COVID break. And we were back bigger than ever: more than 40 teams joined over 20 enthusiastic volunteers to create an evening full of intellectual excitement!
read more

Your job in a day is only a few steps away!

Summer is getting closer, exams are slowly coming to an end. But what about after summer? delaware has got your back! On the 13th of July, we organize our job in a day event at our Ghent office (Sluisweg 1, Blue Tower 1, Ghent). The concept is simple: you walk in as a student, and leave with a proposal to start working as an IT consultant to start in September. Sounds like an adventure, right?
read more

delaware's deep dive into international mobility - as told by our expats

What if you were offered a job abroad and your future employer supported you every step of the way to help you get settled in. That’s exactly what delaware does through its International Mobility program. People who come from abroad and want to take a job at delaware or #peopleofdelaware who are interested in temporarily joining other entities are supported by an International Mobility Expert.
read more

perks of the job