Digital transformation in Utilities
The current IT projects in Utilities offer a lot of opportunities for the future, as these companies are increasingly shifting to a more connected, technology-based approach to their business. “Especially the advancements in smart grid technology give us a lot of unique challenges to come up with innovative solutions,” according to William. “The boom in electric cars or solar panels, for instance, have greatly influenced the need for big data and artificial intelligence in smart meter projects for Utilities companies.”
Jessica and William experience these significant changes in this industry in their day-to-day activities as well. Customers in Utilities increasingly look to digitize their services by integrating their frameworks with other players in the market. As all these networks need to be aligned for easy data collection per household, the IT services of delaware are frequently requested. “The great thing about our work at delaware,” William mentions, “is that our IT solutions are seen not just as a cost center, but as a support for the business and the daily activity of the customer.”
“We make the difference in Utilities, because we truly understand the need of the customer, and have the talent and size to deliver a top-notch solution within the expected timeframe,” William proudly states. The key to this is how delaware organizes its Utilities projects. “Every detail, from start to finish, is done by the same company, which has a full overview of the scope, from the need to the solution. In cooperation with colleagues from other delaware teams, you can engage with every stage of the project and see where your assignment fits into the whole.”
“During these long-term projects, we are always very pragmatic in our way of working and involve the customer as much as possible from the start of our project,” Jessica explains. The delaware network organization allows you to consult colleagues with a specific expertise at any given moment when you have questions regarding a particular topic. “This connection between experts of different teams is one of our strong suits, and makes our innovative customer solutions work together seamlessly.”