How collaborative asset management benefits operators and OEMs
Collecting this critical data remains a very time-consuming job when implementing such a system. For example, to make the information usable, the following questions need answering:
• Which data is critical and which isn’t?
• In what format will we store the data’s characteristics?
• Do we link the data to the asset or the function? And if it’s the latter: to which level?
• Should we classify the data? How? Do we use our own system or a set standard (ISO, CEN…)?
Data across the asset lifecycleAcross different phases of the asset lifecycle, multiple forms of non-structured asset data are required as well. Most state-of-the-art ECM systems cover these business needs.
Accurate and easyOnce collected, all structured and non-structured information is stored in an ECM and/or EAM system. After that, another challenge awaits: how can we keep all this information up-to-date, accurate and easy to consult?
Failing to do so can have a big impact. Recent studies on Hands on Tool Time (HoTT) talk about 40% indirect productivity inefficiency. The main causes are miscommunication, waiting time, unavailability of materials and inability to find the correct technical documentation.
Why digital twin is a win-winBut what if real-time digital information could be shared between manufacturer and operator or service provider? This situation is called a ‘digital twin’, in which the operator has real-time access to all data — structured and non-structured — knowing that it is up-to-date and accurate.
The manufacturer, on the other hand, has insight into the performance of its products in the customer’s installation. This gives them the opportunity to perform closed-loop lifecycle management via data gathering, analytics, and product improvements. In short, it’s a win-win for both parties.