Artificial intelligence: treasure or threat?
The finance, automotive and healthcare sectors were among the first adopters, but we are currently seeing traction in food, chemistry and manufacturing as well. Soon, all sectors and all jobs will be impacted by this evolution.
The limits of AIAI, however, has its limits. Today, the technology is extremely proficient in recognition (of faces, objects, sounds, and patterns), classification (of quality, customers, etc.), prediction (of demand or churn), and similar functions. What it doesn’t do well, however, is display creativity or empathy, or gain real insights into problems. There are no signs that this will change anytime soon, so the human factor will still have its place.
The real challenge for AI is the quality and availability of data. This data is needed to train and test machine-learned models. Insufficient, irrelevant or inaccurate historical data can lead to project failure.
The future: man vs. machine?In the near future, AI will make our daily lives and jobs a lot easier. It will help us make decisions faster, more consistently, and with a better understanding of their impacts. Next to that, it will also have a major role to play in tackling the challenges of our time, like energy management, treating diseases and climate change.
In a first phase AI systems will mainly interface and collaborate with humans, interact more fluently with machines, and augment and enhance our capabilities. While our trust grows, AI systems will interact increasingly with ERP systems, machines, etc. Eventually, the human factor will become less and less important.
The bottom line is: don’t be afraid, don’t deny it, and don’t be reluctant. Start thinking about the value AI can bring to your business today. Identify the most important opportunities and stakeholders, and begin by planning your roadmap. Our team of AI experts at delaware is happy to guide you on your way.