Utilities face technology challenges on multiple fronts driven by rapidly changing customer behavior and expectations, increased availability of advanced technologies, growing demand for sustainability and renewable energy sources, aging infrastructure and the impact of severe weather events on both service reliability and Utility revenues.
Escalating financial impacts of increasing severe weather events and shutdowns increase the need for utilities to be able to operate in a stable, efficient and effective way. Service disruptions are not limited to only impacting revenue streams, but also exposes utilities to potential regulatory penalties for failing to provide reliable service. Lengthy outages subsequent to natural disasters have a direct impact on communities’ ability to recover post event. Maximizing the performance of the assets throughout the whole hierarchy is a crucial element in limiting the impacts of disruptions. Enabling assets themselves are sustainable or operate using the least amount of energy, operate to their maximum potential are key factors in this drive for efficiency, safety and compliance.
To address these industry challenges, we believe every Utility needs to pursue these 8 strategic objectives:
Operating cost reduction
Increase reliability & reduce service disruptions
Generate accurate real time information
Improve operational visibility
Reduce training cost & improve systems utilization
Improve contractor management and information sharing
Procurement efficiency & predictability
Building sustainability into the business
To address the strategic objectives, there are 4 business process improvements leaders can focus on, built on a robust SAP S/4HANA platform to enable the processes.
Procurement: right parts at the right time with the right costs
Projects & planning: Predictability and visibility across all Maintenance and Project work
Scheduling: Pro-active scheduled work loading, and risk based PM order scheduling
Work execution: Operation cost management. Planned vs actual costs, and PM compliance
To achieve this, the right culture, people, process and technology needs to be put in place. delaware aligns with industry best practices to help energy organizations re-work their existing solution or transition to an optimized solution.
Learn more about how delaware can support you through our S/4HANA assessments, roadmaps, accelerators and learning academies. Our SAP S/4HANA migration ebook walks you through the process step-by-step.
Reach out to our Utilities experts
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