By creating the right mindset and facilitating the process of training and knowledge building, you speed up acceptance and increase both end user productivity and return on investment. Our team of experienced consultants combines deep functional SAP knowledge with solid experience in a broad range of industries to guide your organization – both nationally and internationally – throughout the entire transformation journey.
— Benjamin Franklin
Powered by our Roles and Responsibilities Matrix and SAP’s Workforce Performance Builder
Our offering brings together the benefits of a proven methodology and approach, supported by our own delaware's Roles and Responsibilities Matrix and SAP’s Workforce Performance Builder (WPB) which offers several modules for creating and sharing training and support materials, certifications, self-learning materials, etc.Our methodology revolves around a roles and responsibilities matrix based on all relevant business processes, the related activities and the identified professional roles linked to those processes, that are then translated into roles in SAP.
This matrix is used throughout the entire change project across multiple tasks and deliverables.
Our seasoned delaware team will guide and support you in this end-to-end process, translating your system flows into understandable business flows for your end-user community.
An ROI will only be insured when all stakeholders of your organization proficiently use the system to its full potential.
Our methodology ensures that the right people can access the right, your company specific, information, any time, any place, anywhere.
To securely manage access to information, we define user groups based on the different professions and processes.
Training and communication, adapted to the correct level, play a crucial role in the adoption process.