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Application maintenance: keeping up to stay ahead

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Application maintenance is the constant updating, modifying and re-assessing of software applications to correct faults or improve performance.

Nowadays, more and more vendors of business applications pick offering the latest fad over offering top-notch support – with devastating consequences. Because these applications are closely connected to the people and machines you work with, a change in either of these requires that the others evolves as well. In other words: support is essential to ensure that you always get the most out of your IT solutions.

For many companies, the quick pace at which software companies release new versions is a source of constant stress: will everything still work as intended? How will this impact my daily operations? The goal of good application maintenance is to avoid surprises while fostering maximum convenience at the same time.

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From installing patches to getting the most out of the latest technological evolutions
– we’ve got you covered.

Reactive and proactive maintenance

Traditionally, (third-party) application maintenance consists of a ticketing service through which acute problems are addressed on a case-by-case basis. Most companies focus on ‘keeping up’ with the latest releases, trends and technologies to avoid missing out on crucial new features.

Companies that want to remain agile in today’s dynamic business environment, however, need to thoroughly rethink their approach to application maintenance. Cloud service providers, for example, are pushing new versions of their software to their clients automatically.

 

This decreased level of control on the part of companies relying on the software generates a need for partners that can anticipate these changes and provide actionable insights. By proactively suggesting certain courses of action when new software releases are anticipated, such partners not only avoid negative impacts, but help companies stay ahead as well.

Ce que nous pouvons faire pour vous

ApplicationMaintenance

 

delaware se démarque des autres intégrateurs IT en vous assurant une vraie tranquillité d’esprit. Qu’il s’agisse de vérifier la liste des correctifs et de les installer, ou d'effectuer la mise à jour d'un système afin de tirer le meilleur parti des dernières avancées technologiques, nous nous occupons de tout, afin que vous puissiez vous concentrer sur votre activité principale.

  

Pourquoi choisir delaware?

delaware vous propose une assistance sur mesure et flexible: la collaboration avec vos services de maintenance peut être effectuée à distance, en interne, ou toute combinaison des deux pour répondre au mieux à vos besoins. Votre société peut faire varier le volume transféré à delaware sans préavis, ni quota. Vous ne devez pas vous engagez sur une durée minimum. Vous bénéficiez d'une assistance qui s'adapte à votre business sans nouvelle contrainte.

  • Nous vous offrons des solutions complètes; centrées sur la création de valeur ajoutée et sur la promotion de l’innovation
  • Nous avons plus de 25 ans d’expérience  dans les services de maintenance
  • Nous assurons une couverture 24/7 pour les processus critiques
  • Nous offrons une approche « glocale » qui combine expertise locale et ressources globales
Application Maintenance