Time is right for the Mobile Workforce
Let’s reinvent field service, field engineering, field sales... Actually we are heading for a field anything world.
Mobile devices have become the norm to interact and to consume digital information. Recent studies show we spend 2.42 hours a day interacting through our smartphone. Of course enterprises have bee catching up and embrace the idea of mobile working. The aim is how a mobile workforce can make a business more effective and, of course, more enthusiastic.
To work remotely is, in its own right, quite appealing to a growing number of employees. But there is more to it. The whole area of field work and field service is being redefined by ever evolving mobile technology. We augment reality with a simple mobile device and take creative or service engineering decisions right on the spot, guided in a most natural way. Research companies across the globe claim 70% of the workforce will be a mobile workforce by 2020, so expect quite some field service innovation to arise the next five years.
We live in an ever increasing instantly connected world featuring internet connectivity at an ever increasing number of places. So mobile workforce alienation because of lack of interaction, contact or communication isn't that much of an issue anymore. Of course contacts and interactions in the physical world remain deadly important, expect celebrations of all kind to become more important in the business world of tomorrow.