Modern business is more complex than ever. So many challenges to face, so many choices to make.

Powerful new technologies help you revolutionize the way you run your operations, analyse your customer data and interact with customers. Become a truly smart business by enhancing customer experience, improving efficiency, and focusing on profitability. 


Growing towards a smarter tomorrow with Microsoft and Delaware Consulting

‘Growing Towards a Smarter Tomorrow with Microsoft and Delaware Consulting’ is the second in a series of events that investigate the role of technology in business innovation and value creation.

Industry experts from Delaware Consulting will bring you a series of short and to-the-point inspirational presentations focusing on cutting-edge Microsoft technology and best practices from the field.

Michael Beal, General Manager Microsoft Belgium and Luxemburg will close the evening with a visionary keynote on how Microsoft’s flexible and trustworthy platforms empower individuals and organizations to drive digital business transformation.

In the relaxed setting of our Ghent office, there will be ample opportunity to network and discuss technology and business with your peers.

This information-packed evening will make you and your company grow towards truly smart. So do join us. 

Wednesday, September 14, 2016

Doors: 17:00 PM

Start: 18:00 PM

End: 21:00 PM

Food & drinks: 21:00 PM


Registrations are closed for this event, we are looking forward to meeting you at one of our upcoming events.

Main speakers

Michael Beal General Manager of Microsoft Belgium & Luxembourg

Michael Beal General Manager of Microsoft Belgium & Luxembourg

As a General Manager of Microsoft Belgium & Luxembourg, Michael is responsible for all activities covering marketing, sales, consulting, customer satisfaction and corporate social responsibility of all divisions and departments. Michael has been at Microsoft for over 12 years serving in a variety of sales, marketing, services and operations functions both at the Microsoft headquarters and in Korea and Japan. 

Agenda

Please select only one session per track
17:00

Registration - drinks and bites

18:00

Start keynotes and introduction

Patrick Andersen Managing Partner Delaware Consulting

18:10

Connecting the dots: no technology solution is an island

Erik Buckens

Connecting the dots: no technology solution is an island

Connecting the dots: no technology solution is an island. Combining different solutions provides you with a global overview of how your business is helped by technology.

Erik Buckens

18:40

Why AX7 will rock the future

Tim Vermeersch

Why AX7 will rock the future

MS Dynamics AX7 is not your father’s ERP. AX7 brings you to a cloud-first, mobile-first world that is independent of device and recognizes every user is unique. This session includes a live demo.

Hashtags: #AX7 #WhatsNew #LiveDemo #PowerBI #MSDynamics

Tim Vermeersch

How to add extra intelligence to your business processes

Pieter Hebben

How to add extra intelligence to your business processes

Make your business processes truly smart by injecting extra intelligence. Use SQL Server and Cortana Intelligence Suite to design effective solutions for a multitude of use cases.

Hashtags: #DataScience #MachineLearning #AdvancedAnalytics #IoT #Intelligence #Cloud #DigitalAssistance

Pieter Hebben

Solving the digital workplace challenges

Vincent Sterken

Solving the digital workplace challenges

Integrated, activity-driven dashboards (using Office 365) will increase employee efficiency and engagement. They are essential in relieving stress in the modern digital workplace.

Hashtags: #O365, #Collaboration, #Skype, #communication

Vincent Sterken

Customer First: From Data to Insights to Impact

Sven Arnauts Marketing Data Strategist at delaware | digital

Customer First: From Data to Insights to Impact

Use your data to really get to know your customers, their behavior, their preferences, their complexity, their cost. And build a profitable relationship through data-driven marketing.

Hashtags: #CustomerAnalytics #DataDrivenMarketing #BigData #CustomerExperience #CustomerProfitability #MarketingAutomation

Sven Arnauts Marketing Data Strategist at delaware | digital

Step-by-step into the world of Hybrid integration with Azure

Frederik-Jan Roose

Step-by-step into the world of Hybrid integration with Azure

Hybrid integration unites the disparate landscape of cloud-based solutions. Preventing the rise of isolated systems lowers TCO and leverages information sharing.

Hashtags: #Azure #AppService #LogicApps #APIManagement #HybridIntegration #Integration #BizTalk<

Frederik-Jan Roose

Delivering a powerful customer service experience

Yves Van Den Brande

Delivering a powerful customer service experience

Delivering excellent customer experience comes to the service department. Technology now automates customer service, while also empowering customer service agents.

Hashtags: #CustomerExperience #CX #CRM #VirtualAssistant #CustomerService

Yves Van Den Brande

SAP Hana and MS Azure: combining strengths

Guy Clarysse

SAP Hana and MS Azure: combining strengths

Microsoft and SAP recently announced the marriage of Azure and the HANA in-memory database.

Practical insights and real life cases demonstrate how to leverage public cloud platforms to run ERP systems, in particular SAP HANA on Azure.

Hashtags: #SAP #HANA #Azure #Cloud #ERP

Guy Clarysse

Monetisation IoT through true life cases

Bruno Mommens

Monetisation IoT through true life cases

The Internet of Things is heading towards a Plateau of Productivity. Real life cases will demonstrate how IoT delivers value in different vertical industries.

Hashtags: #IoT, #Monetisation, #BusinessModelEvolution, #BigData, #Security, #PredictiveAnalytics, #Change

Bruno Mommens

19:05

Managing Identities in the Microsoft Cloud (with Azure AD)

Wim Buysse

Managing Identities in the Microsoft Cloud (with Azure AD)

Cloud, mobility and digital business are today’s new challenges for identity management.

Concepts and scenarios leveraging Azure Active Directory to deliver Identity-as-a-Service for a variety of cloud applications.
Hashtags: #Azure #ActiveDirectory #IdentityManagement #Security #AzureAD

Wim Buysse

How to add extra intelligence to your business processes

Pieter Hebben

How to add extra intelligence to your business processes

Make your business processes truly smart by injecting extra intelligence. Use SQL Server and Cortana Intelligence Suite to design effective solutions for a multitude of use cases.

Hashtags: #DataScience #MachineLearning #AdvancedAnalytics #IoT #Intelligence #Cloud #DigitalAssistance

Pieter Hebben

Your digital workplace embraces SAP

Paul Belsack

Your digital workplace embraces SAP

Integrated, activity-driven dashboards (using Office 365) will increase employee efficiency and engagement. They are essential in relieving stress in the modern digital workplace.

Hashtags: #O365, #Collaboration, #Skype, #communication

Paul Belsack

Prepare for the next generation of User Interaction

Juan Staes

Prepare for the next generation of User Interaction

BOT and AI technology are dramatically changing the way services providers will interact with their customers. One of our customers realized important productivity gains by using a revolutionary UI concept.

Hashtags: #HumanCapital, #CustomerInteraction, #SocialTool #Tay #Slack #Telegram #Botlist

Juan Staes

Step-by-step into the world of Hybrid integration with Azure

Frederik-Jan Roose

Step-by-step into the world of Hybrid integration with Azure

Hybrid integration unites the disparate landscape of cloud-based solutions. Preventing the rise of isolated systems lowers TCO and leverages information sharing.

Hashtags: #Azure #AppService #LogicApps #APIManagement #HybridIntegration #Integration #BizTalk

Frederik-Jan Roose

Optimizing field services operations

Eric Neven

Optimizing field services operations

Microsoft Hololens revolutionizes field services, increasing efficient delivery and service quality. Eliminate paperwork yet provide service engineers with all the info they need.

Hashtags: #IoT #FieldService #Hololens #CRM

Eric Neven

Strategy and Leadership supported by technology

Jan Van Der Steen

Strategy and Leadership supported by technology

Becoming truly smart is all about picking the right technologies. The ‘smart adoption model’ guides management in its choices, helps prioritize and focus on what differentiates future strategy.

Hashtags: #strategy #BusinessAcumen #leadership 

Jan Van Der Steen

Monetisation IoT through true life cases

Bruno Mommens

Monetisation IoT through true life cases

The Internet of Things is heading towards a Plateau of Productivity. Real life cases will demonstrate how IoT delivers value in different vertical industries.

Hashtags: #IoT, #Monetisation, #BusinessModelEvolution, #BigData, #Security, #PredictiveAnalytics, #Change

Bruno Mommens

19:30

Why AX7 will rock the future

Tim Vermeersch

Why AX7 will rock the future

MS Dynamics AX7 is not your father’s ERP. AX7 brings you to a cloud-first, mobile-first world that is independent of device and recognizes every user is unique. This session includes a live demo.

Hashtags: #AX7 #WhatsNew #LiveDemo #PowerBI #MSDynamics

Tim Vermeersch

Using the power of data visualizations to provide deeper insight

Edel Boone

Using the power of data visualizations to provide deeper insight

Power BI provides new insights by unlocking and combining multiple data sources and visualizing these data in an interactive way, sharing the information across the organization.

Hashtags: #SelfService #Visualization #Analytics #Insights #Cloud

Edel Boone

Cost to Serve: unveiling 300% of profit potential

Thierry Bruyneel Partner at Delaware Consulting

Cost to Serve: unveiling 300% of profit potential

In business it’s all about margin and finding the most profitable customers. Learn all about modelling profitable insights on Azure, smart visual analytics and Excel as a user-friendly modelling GUI.

Hashtags: #CostToServe #Profit #BI #TCO #Azure #PowerBI

Thierry Bruyneel Partner at Delaware Consulting

Customer First: From Data to Insights to Impact

Sven Arnauts Marketing Data Strategist at delaware | digital

Customer First: From Data to Insights to Impact

Use your data to really get to know your customers, their behavior, their preferences, their complexity, their cost. And build a profitable relationship through data-driven marketing.

Hashtags: #CustomerAnalytics #DataDrivenMarketing #BigData #CustomerExperience #CustomerProfitability #MarketingAutomation

Sven Arnauts Marketing Data Strategist at delaware | digital

'Multi systems and multi data': obtaining the 1 place of truth

Nick Thienpondt

'Multi systems and multi data': obtaining the 1 place of truth

To get a 360 insight into customers, you need to bring together the vast amount of data you hold and analyze them. Our step-by-step approach will help you find the needle in the haystack.

Hashtags: #Azure #WebApplications #UserCentric #UserDriven

Nick Thienpondt

Delivering a powerful customer service experience

Yves Van Den Brande

Delivering a powerful customer service experience

Delivering excellent customer experience comes to the service department. Technology now automates customer service, while also empowering customer service agents.

Hashtags: #CustomerExperience #CX #CRM #VirtualAssistant #CustomerService

Yves Van Den Brande

SAP Hana and MS Azure: combining strengths

Guy Clarysse

SAP Hana and MS Azure: combining strengths

Microsoft and SAP recently announced the marriage of Azure and the HANA in-memory database.

Practical insights and real life cases demonstrate how to leverage public cloud platforms to run ERP systems, in particular SAP HANA on Azure.

Hashtags: #SAP #HANA #Azure #Cloud #ERP

Guy Clarysse

Solving the digital workplace challenges

Vincent Sterken

Solving the digital workplace challenges

Integrated, activity-driven dashboards (using Office 365) will increase employee efficiency and engagement. They are essential in relieving stress in the modern digital workplace.

Hashtags: #O365, #Collaboration, #Skype, #communication

Vincent Sterken

19:55

Spreading happiness: The power of communication in IT projects

Caroline Hillaert

Spreading happiness: The power of communication in IT projects

Internal communication helps in aligning people. When changes happen, communication will increase user adoption and decrease resistance. Tips and tricks from real life cases.

Hashtags: #Communication #People #Change #Alignment

Caroline Hillaert

Using the power of data visualizations to provide deeper insight

Edel Boone

Using the power of data visualizations to provide deeper insight

Power BI provides new insights by unlocking and combining multiple data sources and visualizing these data in an interactive way, sharing the information across the organization.

Hashtags: #SelfService #Visualization #Analytics #Insights #Cloud

Edel Boone

Cost to Serve: unveiling 300% of profit potential

Thierry Bruyneel Partner at Delaware Consulting

Cost to Serve: unveiling 300% of profit potential

In business it’s all about margin and finding the most profitable customers. Learn all about modelling profitable insights on Azure, smart visual analytics and Excel as a user-friendly modelling GUI.

Hashtags: #CostToServe #Profit #BI #TCO #Azure #PowerBI

Thierry Bruyneel Partner at Delaware Consulting

Prepare for the next generation of User Interaction

Juan Staes

Prepare for the next generation of User Interaction

BOT and AI technology are dramatically changing the way services providers will interact with their customers. One of our customers realized important productivity gains by using a revolutionary UI concept.

Hashtags: #HumanCapital, #CustomerInteraction, #SocialTool #Tay #Slack #Telegram #Botlist

Juan Staes

'Multi systems and multi data': obtaining the 1 place of truth

Nick Thienpondt

'Multi systems and multi data': obtaining the 1 place of truth

To get a 360 insight into customers, you need to bring together the vast amount of data you hold and analyze them. Our step-by-step approach will help you find the needle in the haystack.

Hashtags: #Azure #WebApplications #UserCentric #UserDriven

Nick Thienpondt

Optimizing field service operations

Eric Neven

Optimizing field service operations

Microsoft Hololens revolutionizes field services, increasing efficient delivery and service quality. Eliminate paperwork yet provide service engineers with all the info they need.

Hashtags: #IoT #FieldService #Hololens #CRM

Eric Neven

Strategy and Leadership supported by technology

Jan Van Der Steen

Strategy and Leadership supported by technology

Becoming truly smart is all about picking the right technologies. The ‘smart adoption model’ guides management in its choices, helps prioritize and focus on what differentiates future strategy.

Hashtags: #strategy #BusinessAcumen #leadership 

Jan Van Der Steen

Your digital workplace embraces SAP

Paul Belsack

Your digital workplace embraces SAP

Add value to your existing SAP systems by combining your ERP with Office 365. Extend structured ERP processes and facilitate collaborative processes across suppliers, customers and partners.

Hashtags: #SAP, #O365, #DigitalIntegration

Paul Belsack

20:20

Vision of Microsoft for 2025, focusing on digital transformation

Michael Beal General Manager of Microsoft Belgium & Luxembourg

Vision of Microsoft for 2025, focusing on digital transformation

Microsoft is empowering every individual and every organization to accelerate business value by delivering flexible and trustworthy platform, security, and productivity solutions for digital business transformation.

Michael Beal General Manager of Microsoft Belgium & Luxembourg

20:50

Closing

Patrick Andersen Managing Partner Delaware Consulting

21:00

Networking drink and late smart dinner snacks