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Previously known as SAP C/4HANA, SAP Customer Experience (CX) is the Customer Experience platform where you can unify customer identity, marketing, commerce, sales and customer service. Deliver intelligent, trustworthy customer experiences across all channels!
Turn anonymous visitors into happy & loyal brand advocates
What if....
You could have a single view of the customer, allowing you to create meaningful and trusted relationships driven by consent?
Enhance your sales team's work & accelerate the buying experience
What if....
You could send custom sales quotes in seconds and track and motivate the sales team better?
Create meaningful & truthful relationships via personalized experiences
What if....
You could identify the right moment and give to each customer the best offer?
Offer a superior omnichannel e-commerce experience
What if....
You could lower the cost of customer support and optimize the order tracking for customers?
“17% of our global order lines is done via Linn, our B2B Commerce platform”
Make service the heart of your customer experience
What if....
You would score a 9 at NPS and guide the customer from intake to resolution?
Close the experience gap
What if....
You could link operational data with experience data and take every business decision based both on facts and perceptions?
Looking for CRM in the same box as SAP S/4HANA?
Talk to us to know the difference between SAP CX and SAP S/4HANA Customer Management
Sales solution: “Up & running in 2 months' time. An absolute delight & record!”
