" Experience design isn’t about building a good-looking website. It is about translating the web visitor’s actual needs in every step of the customer journey into an intuitive surfing experience. Discover why UX & Design is key to engage users."

Content inventory

Creating the right content for the right persona is a must. Based on captured insights, we map the existing content on the content needs for each persona. Using a solid content marketing approach, we build a website that carries the information and stories your users need.

Information architecture

Based on the content inventory we build the information architecture to make sure the content is accessible through intuitive click paths.

Wireframes and prototypes

Making wireframes will allow to build the skeleton of the website and discuss functionalities and experience independently from colours and pictures. These can then be assembled in a clickable prototype that can be used in user testing.

Graphical design

Last but not least we build a visual identity that reflects your brand identity, supports the click paths of the users and your conversion goals. An engaging design is so much more than pretty pictures.

CASE: STANDAARD BOEKHANDEL

Standaard Boekhandel is more than a regular book shop. Their employees are real book experts and are always ready with some great advice.

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Standaard Boekhandel
Credits: Standaard Boekhandel
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User experience design (UX, UXD, UED or XD) is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product.

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Credits: Unilin

Customer Engagement & Commerce

Customer Engagement & Commerce is about creating consistent and highly qualitative personalized customer experiences across both on- and offline channels of a business in order to build strong, lifelong client relationships.
Customer Engagement & Commerce is about creating consistent and highly qualitative personalized customer experiences across both on- and offline channels of a business in order to build strong, lifelong client relationships.
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Identity Management

Identity Management is about creating a single-user profile, starting from a customer’s first interaction on one of your platforms, which then allows you to offer smooth and personalized customer experiences across all of your channels.
Identity Management is about creating a single-user profile, starting from a customer’s first interaction on one of your platforms, which then allows you to offer smooth and personalized customer experiences across all of your channels.
Credits: Game Mania

Omni-Channel Experience

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc eget sem ut tellus convallis maximus a eu nulla. Curabitur sit amet tortor pulvinar eros ornare condimentum.
Credits: NMBS

Omni-Channel Platforms

With the right omni-channel platform brands, you can deliver the “buy anywhere, fulfill anywhere” experience that customers expect today.
With the right omni-channel platform brands, you can deliver the “buy anywhere, fulfill anywhere” experience that customers expect today.

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