The coronavirus/COVID-19 has caught us all by surprise: all of a sudden, working remotely has become the norm instead of the exception. Understandably, the lack of a solid governance framework and learning curve – remember that luxury? – can cause confusion. In these trying times, the Digital Workplace team at delaware offers its insights and best practices – and a direct line for all your questions and concerns.
The Digital Workplace team has years of experience getting companies started with remote working technologies – including within their own company. “In the past few years, we have set up the infrastructure to allow everyone to work remotely, Microsoft Teams has been deployed throughout the entire company, et cetera,” explains Serge Desaranno, manager at delaware. “The switch from working together at the delaware offices to everyone working remotely at home due to COVID-19 has gone quite smoothly. After all, the ‘new way of working’ isn’t that new to the #peopleofdelaware.”
While every company is different, the team often sees the same kind of questions and challenges pop up in every project. As a result, Serge and his team have amassed a wealth of best practices and insights on organizing remote working, for both companies and individual employees. “We understand the challenge many organizations are facing today – even if they already have a system like Office 365 or Microsoft Teams in place. However, with some key guidelines, they can stave off confusion and chaos and safeguard efficiency as much as possible.”
Without face-to-face interaction, there is a lot more space for misunderstandings. Your team can eliminate this by setting a couple of ground rules, including:
Without the option of simply walking over to your colleague’s desk or setting up an in-person meeting, the question remains: how can I best communicate with my colleagues?
Frequent interactions at team level are very important when working remotely. You can increase their efficiency by respecting a few ground rules:
While these rules won’t magically make the sudden shift to remote working a breeze, keeping them in mind can help to work out some of the initial kinks. Serge: “This is an exceptional time, but it’s also an opportunity for many companies to help their employees get acquainted with Teams and other remote platforms. In a few weeks, these struggles will result in valuable insights in how to set up infrastructure and a good framework to reflect your organization’s unique needs.”
You can reach out to our team with your most pressing concerns about remote working.